Maria was great with customer service
Maria was great with customer service; very helpful and kind
By Benita H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,300 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NativeMed is a pioneering weight loss company dedicated to transforming lives through innovative and personalized health solutions. Our core offering centers around a comprehensive weight loss program, uniquely designed to cater to individual needs and health goals.
NativeMed (nativemed.net) has 2,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Maria was great with customer service; very helpful and kind
By Benita H.
Maria in customer service helped so much with my lost package. It left the pharmacy but was stuck for 6 days at local UPS so nothing that was their fault.. she was able to file a claim and get the meds reshipped. Very fast and helpful responses.
By Christina O.
Very responsive and supportive. Carlo helped me and even followed up like he said he would.
By Mike
I've got a new shipment coming in a couple of weeks and I want to stay at the same dosage because I've reached my goal!! 🎉 I contacted the support team through chat and Maria guided me through the next steps which simply was updating my health status. This company is great to work with and everybody has been so helpful. Thank you Maria!!
By Stacy D.
Maggy did a wonderful job of helping me and explaining to me my concerns. She’s amazing thanks so much.
By Mario V.
Elise answered my questions quickly. She pro.vided excellent customer service
By Niki
Elise was wonderful!! She helped me through the order process and was so patient and kind!!
By SueDiane
Elise at NativeMed was extremely helpful in answering all my questions and addressing my concerns. Everyone in customer service has always been prompt in replying, this is a great company!
By Jhari S.