National HomeCraftReviews of nationalhomecraft.com

The worst! Ordered windows 4 1/2 months ago. Tried calling, no one returns your phone calls. Even had the place in mall I stopped originally, she called and they were to call me and never did. They play the blame game, and blame it on anything they can think of. They would NOT let me cancel as I wanted to do. And now I will get my windows in October. We will see how great of service I get when I finally get the windows. I would steer clear if I were you!

Major problems with this company. Started shower in March 2023 finished July 2023 only because I was persistent as they never returned calls or kept in contact with us regarding the issue. Shower is now finished but not what we paid dearly for. I would never recommend this company to anyone. They have terrible customer service & Frank M is useless. Run very far & do not do business with them...........

My father was overpriced for a shower remodel and we are left with a bad loan signed by an 83 yrs old man, which I think was taken advantage of.

My mom and I moved to a new home about 2 years ago, and have been wanting to get a metal roof. We had a company picked out, but wanted to shop for options. Paul Stahlman came out with National Homecraft and Solar Shield Roofing. He showed us examples and proceeded to tell us why their roofing was better. The cost was more, but he also said they could do a roof over our patio. Part of the reason we decided to pay more was because 0% financing was available. We didn’t run our credit with any previous companies until we were sure what company we would use. Paul ran a hard credit check on both my mom and myself (of course lowering our credit score as expected) and we received approval for $5000 more than we even needed. We signed the contract and were told they would be out soon. We spoke to Paul a couple times on the timing of when the job would begin, and were looking at the week of Christmas (because he said they don’t stop working and this would be a great week to do it). 31 days after signing, and just a few days after speaking with Paul, we got a letter in the mail cancelling our contract with no explanation. When we called Paul, he said there was nothing he could do, it would cost us $5000 more to complete the project as the parts cost more. How funny that we just so happen to have approval for $5,000 more than the original quote. This company obviously has no value in their customer service, and simply wants to squeeze out every dime they can from their customers. Now our credit has been hit, and we still don’t have a new roof. We’re going to be saving to pay in cash with whatever company we choose, so this deceitful behavior doesn’t happen again. If you don’t mind paying more than the job is worth, and getting screwed over, this is the company for you.