Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
55 reviews
National Gold GroupSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At National Gold Group, our goal is excellence. With 25 years of hands-on experience in precious metals, our mission is to help hard-working Americans diversify, protect, and grow their wealth for generations to come. We achieve this by bringing a balanced perspective to why precious metals may be the perfect way to build and grow your legacy. We offer physical delivery of precious metals to your doorstep, or safe storage inside of a retirement account like an IRA, 401K, or TSP. We pride ourselves on providing 100% customer satisfaction on every transaction, and our team is dedicated to ensuring best-in-class service, tremendous value, and helping to customize the best financial strategy for your individual needs.
National Gold Group (nationalgoldgroup.com) has 55 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
55 approved reviews, newest moderated first
Pleasant and knowledgeable staff. I'd refer to friends and family
By James
Response from National Gold Group· Sep 17, 2026
Thank you James for giving us the opportunity to earn your business. We look forward to a long and fruitful relationship.
David, Pamela and everyone have been great. They took time to understand my investment objectives, provided market research, explained the markets for different metals and the different classes of metals products on the market, and were always prompt. The process was quick and painless. I was looking to diversify my investments and I don't think I could have found a better place to do it.
By Mark T.
Response from National Gold Group· Aug 30, 2026
Mark, thank you for taking the time to share such a thoughtful review. At National Gold Group, we believe education and exceptional customer support are essential to helping investors better understand precious metals and make informed decisions with confidence. We truly appreciate your detailed feedback and, most importantly, your trust in our team.
My first time investing in precious metals. I’m so glad I chose National Gold Group. Everything was explained in simple terms and did not push a sale. Working with Bryan was a pleasant experience.
By darren
Response from National Gold Group· Aug 28, 2026
Darren, we’re grateful for your support and appreciate you taking the time to share your experience. Thank you for trusting National Gold Group with your precious metals needs. It means a great deal to our team, and we look forward to continuing to earn your confidence in the future.
Last year purchased gold and silver. Great knowledge, great experience and great knowledge. Service was exceptional. I am talking now about future transactions. Will not deal with anyone else. Thank you.
By Jim
Response from National Gold Group· Aug 24, 2026
Jim, thank you for the great feedback and for choosing National Gold Group. We truly value your trust and appreciate the opportunity to assist you with your precious metals purchase. Providing knowledgeable, dependable service is at the heart of what we do, and we’re grateful to have you as a client.
Always excellent service from NGG. I appreciate how they take their time to explain everything, and I never feel rushed or pressured. When something needs to happen, they get right to it. Communication is never an issue. David, Pam, Walter – thanks!
By Richard K.
Response from National Gold Group· Aug 20, 2026
Rick, we sincerely appreciate your business and the kind review. It’s been a pleasure working with you over the years, and we’re grateful for the trust you’ve placed in National Gold Group. Thank you for allowing us to assist with your precious metals needs. We look forward to being here for you in the years ahead.
I was well informed about the workings of our monetary system and how the system can be manipulated to prop up the government's schemes while reducing the value of my hard-earned money.
By Gary W.
Response from National Gold Group· Aug 20, 2026
Gary, thank you for your business and for taking the time to share your positive feedback! We truly appreciate you choosing National Gold Group for your precious metals needs. We’re committed to providing the highest level of service and look forward to continuing to serve you for years to come.
My husband and I were looking to invest in precious metals, gold specifically, as an investment for retirement and the phenomenal return on investment. After much research we found the National Gold Group. Our rep was very helpful in guiding our selection and answering all of our questions. The purchase was quick, easy, with all of the details spelled out. We are very happy with our investment, which is growing by the day.
By Andrea K.
Response from National Gold Group· Aug 19, 2026
Andrea, thank you for taking the time to leave such a thoughtful review. At National Gold Group, we’re committed to providing thorough precious metals education and exceptional customer support, so investors have the information they need to make informed decisions with confidence. We truly appreciate your detailed feedback and your trust in our team.
I decided to invest in gold because of what I was hearing about the markets. I first did business with a gold company that was not National Gold. My experience was terrible. I understood nothing and they didn’t care to help me understand anything I have changed to National Gold Group and I’m now dealing with people integrity that truly show they care about the client and their welfare. I cannot say enough good about them. I would recommend them to anyone that wants to invest in gold and silver. I am truly grateful for their help.
By Anntonia S.
Response from National Gold Group· Aug 19, 2026
hank you for the new 5-star review, Ms. Sonsthagen! We love hearing that our team was able to earn your business. We're thrilled we were able to help you with your precious metals investment, and we appreciate the opportunity to work with you. Thank you for choosing National Gold Group.
