Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
159 reviews
NateraSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Natera, our mission is to transform the management of disease. We are a global leader in cell-free DNA testing, offering cutting-edge solutions that support informed decision-making across oncology, reproductive health, and organ health.Driven by a deep commitment to improving patient outcomes, we partner with clinicians, researchers, and families to bring clarity and confidence to some of life’s most critical moments. From non-invasive prenatal testing to cancer recurrence detection to monitoring transplant health, our technology is built on a foundation of innovation, accuracy, and compassion.Every voice matters to us. Your feedback helps us stay true to our mission: helping people and families through science that matters. Thank you for sharing your experience and for being part of our journey to create a healthier future.
Natera (natera.com) has 159 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 86 reviews with 5 stars · Clear filters
The test kit was delivered quickly. Jamie contacted me and discussed the process, gave me easy to understand instructions, and answered all my questions. FedEx picked up the kit and delivered it back to Natera. Now I just wait for the results.
By LW
Response from Natera· Dec 16, 2025
We appreciate hearing positive feedback, thanks for leaving a review.
Donna was great. She kept me informed of her arrival time and arrived on time. She was thorough in explaining the process and what to expect. She made sure all of the information for my test was correct and properly sealed and packed the vials in front of me which provided assurance that my blood samples would not get mixed up with others. Overall, a very efficient and easy process.
By April
Response from Natera· Dec 1, 2025
Thanks for the 5-star review!
The procedure was very smple and I received very detailed instruction and everything I was told was correct and the lady was very informative and concise and polite. I am very pleased so far
By Jack
Response from Natera· Dec 1, 2025
We strive to provide the best experience possible, and are glad to hear positive feedback.
Jaimie made this process flawless. Very well described instructions made it super easy to get this done expediently. Everything worked as it should.
By Jeffrey M.
Response from Natera· Nov 20, 2025
Thank you for taking the time to share this feedback.
Rep was on top of getting sampling materials to me and back to their lab. Process worked smoothly.
By Jeffrey T.
Response from Natera· Nov 3, 2025
Thank you for sharing this feedback.
Jaimie was awesome and so easy to work with. She went above any expectations I would have had.
By Ashley
Response from Natera· Nov 3, 2025
We aim to provide a positive experience, and hearing this feedback is much appreciated.
Jamie Olhman was great as nurse who took blood sample. Very professional.
By Sandy S.
Response from Natera· Nov 3, 2025
Thank you for taking the time to provide a review.
The nurse / phlebotomist was very professional & proficient that came to my home to perform my blood test.
By Stephen G.
Response from Natera· Nov 3, 2025
We appreciate hearing positive feedback. Thank you.
