Good
Time Prompt
By Tomas O.
Response from Natera· May 7, 2025
Thanks for leaving a review! ^BA
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
159 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Natera, our mission is to transform the management of disease. We are a global leader in cell-free DNA testing, offering cutting-edge solutions that support informed decision-making across oncology, reproductive health, and organ health.Driven by a deep commitment to improving patient outcomes, we partner with clinicians, researchers, and families to bring clarity and confidence to some of life’s most critical moments. From non-invasive prenatal testing to cancer recurrence detection to monitoring transplant health, our technology is built on a foundation of innovation, accuracy, and compassion.Every voice matters to us. Your feedback helps us stay true to our mission: helping people and families through science that matters. Thank you for sharing your experience and for being part of our journey to create a healthier future.
Natera (natera.com) has 159 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 86 reviews with 5 stars · Clear filters
Time Prompt
By Tomas O.
Response from Natera· May 7, 2025
Thanks for leaving a review! ^BA
Excellent experience! Jamie was wonderful and walked me thru every step of the process. Thank you to Jamie for all she did!
By Lisa B.
Response from Natera· May 7, 2025
Thank you for taking the time to share this important feedback with us. ^BA
Katie and the team made the entire process seamless just by being personable and keeping the lines of communication open.
By Tawana A. J.
Response from Natera· May 7, 2025
We appreciate hearing this positive feedback. ^BA
My doctor requested a genetics test from Natera to provide me with information about my kidney disease. Jaimie from Natera reached out to me and was super helpful, letting me know how to navigate the process. I was informed of when the kit would arrive and when FedEx would pick it up from my front door. The kit instructions were very detailed and easy to follow, making the process quick and simple.
By Rhonda C.
Response from Natera· May 6, 2025
Thank you for sharing this feedback! ^BA
Quick response time. Very helpful with instructions. Delivery and pickup a snap.
By Vincent B.
Response from Natera· May 6, 2025
Hearing this positive feedback is greatly appreciated! ^BA
I am very grateful for the comfortable communication.
By Алена Н.
Response from Natera· May 5, 2025
We appreciate this feedback! ^BA
Process was made extremely easy with help from Jaimi. :)
By Arthur Shead The Shead G.
Response from Natera· May 5, 2025
Thanks for taking the time to share this feedback with us! ^BA
Very informative. Answered any questions I had.
By Faith J.
Response from Natera· May 5, 2025
Thank you for taking the time to leave this review. ^BA