Sunday, November 8, 2026 · Customer reviews of US businesses
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5 reviews
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Banking services nationwide, loans, mortgages, credit cards, checking, mobile banking and more. Discover more about NASA FCU.
NASA Federal Credit Union (nasafcu.com) has 5 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
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Not that great. The rates are fine, and the people are too. But the service, website, payment options and mwthods are horrible. You do bank transfers, not ACH. They didn't tell me this so when i set it up to 'pay' on my due date, it can take 5 days and now my first payment is considered late. I'll be looking to finance through someone else because this is just a pain to deal with.
By RONALD S.
I tried to open a $100,000 cd because they consistently had great rates. I was denied a membership account, in order to fund a cd, because my credit to debt ratio wasn't acceptable. However, my credit rating is 808, exceptional, and I have no debt. Experian had no inquiries on my account despite me unfreezing it for NASA. When I called back, 4 separate times to ask why I was denied, I never received a call back. I was a victim of identity theft and wondered if something false was in whatever account they looked at. I explained that in my messages to them. Now, NASA has all my personal and financial information, I couldn't open a cd, and they don't return calls. Read their yelp reviews, they're horrible and many experienced the same thing.
By Edward
A few months ago, I signed up for their "Premiere eChecking" account which said no monthly fee is charged if you make 3 BillPay payments. So I have been making 3 or more BillPay payments to my credit cards diligently every month. But I noticed that NASA FCU did charge me the $7 the monthly fee the last couple of months of September and October. I tried to dispute this through secure messaging, multiple times, but they just wouldn't acknowledge that they're outright dishonoring what they publicized on their website "No monthly maintenance fee - With direct deposit or BillPay+ and eStatements". The original account description page has vanished mysteriously but it's still recorded on the Wayback Machine site. I always keep screenshots for my records. They employ a very sneaky way to take money from their customers knowing some customers just won't monitor account activities carefully.
By Hiro
