The team at NAPA in Bolton are Amazing
The team at NAPA in Bolton are Amazing, always ready to help, a massive shout out to Kezia and Victoria for helping on the whats app with us :)
By Jacq
Sunday, November 8, 2026 · Customer reviews of US businesses
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The National Automotive Parts Association, also known as NAPA Auto Parts, founded in 1925, is an American retailers' cooperative distributing automotive replacement parts, accessories and service items in North America.
NAPA AUTO PARTS (napaonline.com) has 288 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 39 reviews with 5 stars · Clear filters
The team at NAPA in Bolton are Amazing, always ready to help, a massive shout out to Kezia and Victoria for helping on the whats app with us :)
By Jacq
Napa Zephyrhills Fl. Always kind, well stocked, and I ‘ve received excellent customer service.
By Mary B.
The Waldorf location is where I went. The gentleman named Damien help my mom and I. He gave the best customer service there was. And we also received a hat from Napa
By Kitina P.
I required an in car pollen filter with activated carbon. The lady was very efficient, friendly & organised for me to collect it at reasonable cost.
By Bigal
Having had a bad experience with a previous battery business, I made certain this time I dealt with a reputable company. I received my new battery, speedy courier. They even double checked my order to make certain my battery was the correct one. I had an issue with the battery, the company offered a speedy replacement or a no quibble refund. Their after order service was nothing short of outstanding, I will never deal with another company and can honestly recommend this company to the public for service, customer care and professionalism.
By Mr David E.
Great Customer Service,
By ROD
Was having a difficult time finding spark plug wires for my 1972 pontiac lemans as I switched the engine and needed 90 degree on both ends to clear the headers I added. Napa employee Maria@ the Jensen location in Fresno, CA went beyond to assist me in finding the right wires. Was very polite, professional and knowledgeable. Not only do we need more parts counter professionals like her but more people like her. Much appreciated Maria.
By Harvey Nathaniel Brackett J.
First, Casey on the phone when I called was very kind, professional and helpful. When I got to the store, Christopher was the same professional, super knowledgeable and helpful. If all NAPA employees are this way, you have a great team. Don Abadie
By Don A.