NAPA AUTO PARTSReviews of napaonline.com

Casey Dagger was very helpful he walk me through the order process and gave me everything I needed and was polite 😌 need more people like him. Napa 500 Shrewsbury rd Jefferson la 70121. Thank for the great service and help.

Callum in Napa Parts at Faithful Location Callum in parts was very helpful and went and above and beyond to assist me help me find: 1. correct fuse and cost 2.How I could find the correct name of fuse in my car and verify exactly. 4. Callum referred me to Toyota Hybrid technician for further assessment. I am both relieved and grateful to have this kind of service from informed auto parts. 5.Also Callum was very patient and interested in my car issues.Thank you, I'll be back to Napa in the future. Tena Slind

A very fine gentleman who works at the Austin Texas store on highway 290 and 71 today exemplified what makes businesses in America great today. My battery died, and he helped me replace it, and he discovered that my terminal connection on my battery cables were corroded and took the time to service me outside the scope of their normal service protocols. His name is Ty, and I want to praise him for his outstanding service and professionalism. Thank you Ty, you made my day today 🤠

I went into the NAPA store in Fryeburg, Maine, looking for license plate screws. The front ones required a different type of screw from the rear ones. I was feeling overwhelmed. Camden, the sales associate that helped me was amazing! He patiently went through various screw types trying to match the thread of the ones that were on. He even went out to my vehicle to fit them. This took close to an hour, I am guessing. He found the right ones for me. He provided me with exceptional service! Thank you!!!

the local guys in Cedar Park...Alex...super helpful and informative. They always carry quality parts...not the cheapest...but the service and support are worth paying a little more than Amazon prices for. Highly recommended.

My husband and I were travelling along the west coast of Newfoundland when we were rear ended. Our insurance adjuster told us to take the car to Carstar in St Johns. When they told us they don’t do mechanical work, we were stuck. Our muffler & tailpipe were hanging, and we just needed someone to connect things long enough to get us back home to Ontario. We tried Minute Muffler, but he wouldn’t give us the time if day. We saw the Napa Autopro across the street on Topsail Rd and went in and spoke with their General Manager, Amy Gibbons. That woman has a heart of pure gold. After explaining our dilemma, she immediately sent a guy out to bring in our vehicle. He put a temporary fix in place and said if it didn’t hold, just come back, but he felt this would get us home. Amy was very reassuring and wouldn’t let us pay anything. Their main concern was that we were alright, She said that no one on vacation should feel stranded with no one willing to help. We only have the highest praise for these people and would highly recommend them.

My 2023 Subaru Outback had a battery issue on Saturday and I went to dealer service but they were closed so the salesperson suggested I go to NAPA as they have batteries for my car. I went there and they had one for my car. Craig installed it eventhough they don't usually do installs on a Saturday but they weren't too busy at the time. It took just 10 minutes to install. I really appreciated that.

I had the best experience with NAPA, as a first time buyer. My part was enroute, until it got to the Doraville GA UPS site where my package was broken into, items stolen, and box discarded. Well NAPA saved the day. Always for the customer, & the replacement got here faster than the original. Blessings guys, you have my business going forward. Thanks