NAPA AUTO PARTSReviews of napaonline.com

I bought 2 dash mats for my Toyota Prius and Toyota Tundra, they didn’t fit at all. They wanted to charge 37.00 return fee. Scammers at best …0 stars would be more like it.

disgusting, one of their employees came onto our property parked not even properly across two disabled bays and was taking a leak! disgusting NUMBER PLATE E068MLY

NGK website want to sell iridium spark plugs for 6.85 a piece. Napa wants 17.99 a piece for same plug. Wake up Napa. Stop ripping people off. American greed or is that Capitalism??

August 2023 bought 2 napa batteries and in May 2024 had problems with loosing charge replaced under warranty in August 2024 after auto electrician could not find a fault on my van 2025 same problem but not covered under warranty they don’t last 12 months Replaced with 2 varta batteries

Slooooow shopping so if you need it right away choose some other company to order from.

Ordered a condenser through their site on Ebay and it went with no problems. Then I went direct to Napa and orderd a radiator for same vehicle, I had had hassle with delivery and trying to get an invoice out of them!! poor cust ser. Back on their Ebay site I found the radiator was some 90 pounds cheaper than what they charged me. I emailed customer service and asked for an explanation over a month ago. I shall not buy from them again not even on Ebay.

I ordered a Fuel cap, waited a week and they shipped me 2 filters for a car!!!!! So i call customer service and they told me to repackage the filters and take to ups store and they will email me a return label !!!!! Are they out of their minds!!!!! Never again will i order from Napa either online or the store. So long Napa!!!

8-3-2025 location 2168 1st capitol Dr,St.charles,mo arrived@10:00 to find store not even opened. Someone needs to have a talk with store manager ASAP!!