Nano Hearing AidsReviews of nanohearingaids.com

Response from Nano Hearing Aids· Jun 14, 2023

Thank you, Christine.

Response from Nano Hearing Aids· Jun 14, 2023

Hello William, Please be advised that it normally takes 21 days for the brain to get used to wearing hearing aids so all I ask is that you wear these every day for a few more days/weeks to ensure you really let your ears adjust. It's very important to change the domes on your device due to the fact that most of the sound quality comes from the dome. The correct Volume and sufficient battery are also essential to establish a good quality of sound. If this doesn't help or if you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team

Response from Nano Hearing Aids· Jun 14, 2023

Hi Thomas! Feel free to reach out if you need help.

Response from Nano Hearing Aids· Jun 14, 2023

Thanks, Harold.

Response from Nano Hearing Aids· Jun 14, 2023

Hello Larry, I'm sorry about the trouble. Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team

Response from Nano Hearing Aids· Jun 14, 2023

Hello Anita, It's very important to change the domes on your device due to the fact that most of the sound quality comes from the dome. The correct Volume and sufficient battery are also essential to establish a good quality of sound. Squealing or feedback can occur for many different reasons. We have provided some of the more common reasons below to help you troubleshoot your issue: 1. Check for ear wax: earwax build-up is a common cause of acoustical feedback. When a sound wave hits a solid block of earwax, that sound wave shatters, sending sound every which-away including back out the ear to get re-amplified by the hearing aid microphone. 2. Check the fit: A loose-fitting hearing aid allows amplified sound waves to escape the ear canal around the hearing aid, reach the mic and off we go again in a feedback loop. 3. Speaker Placement: If the direction of the receiver is off and pointing directly into the wall of the ear canal, it can cause the amplified sound to bounce back into the hearing aid and the whistling begins. 4. Hearing Aid damage: The sound tube may become damaged over time by aggressive cleaning, the mic may have gotten pushed in, or there could be a crack in the hearing aid casing. If this doesn't help or if you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team

Response from Nano Hearing Aids· Jun 14, 2023

Thanks, Margaret.

Response from Nano Hearing Aids· Jun 14, 2023

We appreciate your time sharing your experience, Bub. We totally understand that not everyone will have the same experience with our device. I'll be sure to forward your feedback to the team to improve our products and services in the future.