Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9 reviews
NannykeeperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NannyKeeper makes it simple to pay a nanny, housekeeper, or senior caregiver — and stay on the right side of the IRS while you do it. We handle the whole "household employer" headache for you: pay your caregiver by direct deposit, withhold and track the right federal and state taxes, and generate your year-end W-2 and Schedule H so tax time isn't a scramble. Free time tracking is built in. Plans start at $10/month, with no contracts. Whether you're hiring your first nanny or have been paying under the table and want to do it properly, we make it easy to get set up and stay compliant.
Nannykeeper (nannykeeper.com) has 9 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
9 approved reviews, newest moderated first
It is very easy to use. The pricing is great and even on things that are diy they give you step by step instructions. Only thing I wish is there was a 1 time set up fee option. So that everything was set up for you.
By Chelsea S.
I've been very pleased with using NannyKeeper to manage payroll for an in-home caregiver. The support team was very responsive to my initial questions before signing up, and has continued to be very responsive and helpful as questions come up while using the service. They even fixed a calculation issue within hours of bringing it to their attention. Managing payroll has been straightforward once I got used to the process. It handles things like mileage and reimbursements as well, so meets all my needs for paying my caregiver. I'm still getting used to the tax part and haven't finished my first tax cycle yet, but so far the tax features seem to be helpful. The hardest part has been setting up the tax accounts in my state, but that is outside of the NannyKeeper service. Some of the more expensive services may manage this part more smoothly from within the service, but for the price of the service compared to those more "deluxe" options, it's hard to complain. Overall, I would highly recommend NannyKeeper to anyone who needs to pay a household employee and wants a service to help keep track of hours, payments, and taxes.
By customer
After running payroll in Nannykeeper, I am able to export the data to a csv file which I manipulate into an iif file and import into Quickbooks 2015. I am able to print the check with deductions from Quickbooks. So far so good!
By BTN
Super helpful and flexible with payment options for payroll, fairly user-friendly too! And trustworthy! I switched Nannies recently, and the process to terminate one in the system, and add another was pretty easy. It's really nice to have all the taxes figured out for me painlessly.
By customer
NannyKeeper feels like a great deal for what I needed (paying a nanny for just a summer). The site is well designed and continually improving. The couple times I've had a question, the founder has replied to me within hours. Bravo.
By Customer
Excellent platform for managing nanny & domestic help taxes. The system is straightforward and the customer service is top-notch, quick turnaround times and clear responses to solve open tickets.
By Sarah B.
Couldn’t be better, anytime I get stuck there is someone to help me right away! I’m getting the hang of it and it’s easy and affordable, makes the whole process doable.
By customer
Fantastic service, has been a lifesaver!
By Chris H.
