your quick replies impressed me
I got personal service when I needed help
By Al C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
276 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nakto Ebike: Elevating your ride since 2016! From city ebikes to fat tire ebikes, electric trikes, and cargo ebikes, we've got your perfect match. Enjoy free shipping, a one-year warranty, and explore in person at our showroom!Fat Tire Mountain EbikeCity Commuter EbikeCargo EbikeFolding EbikeStep-thru Ebike
Nakto (nakto.com) has 276 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 150 reviews with 5 stars · Clear filters
I got personal service when I needed help
By Al C.
Ordering parts was simple do knowledgeable Employees
By Jeffrey V.
When I first made the order, a technician asked for me to send in more information about the ebike I had. This information was pertinent to my purchase which I felt was or is the reason I give them a 5. Stopping and thinking about the importance of the information helped with the flow of the purchase. Kudos to the staff at Nakto.
By Bernard C.
It was nice to see that your customer service was so intent on making sure that the correct battery was identified.
By Perry S.
Fast shipping and quality bikes!
By Terry W.
Good price and friendly and was helpful when I ask them a question about my bike battery
By Joseph S.
Great customer service
By Dan
The fact that the right battery was shipped based on the pictures provided and received in a timely manner.
By Carole M D.