Great company
Great company, great Ebikes, and great customer service!
By Tom
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
276 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nakto Ebike: Elevating your ride since 2016! From city ebikes to fat tire ebikes, electric trikes, and cargo ebikes, we've got your perfect match. Enjoy free shipping, a one-year warranty, and explore in person at our showroom!Fat Tire Mountain EbikeCity Commuter EbikeCargo EbikeFolding EbikeStep-thru Ebike
Nakto (nakto.com) has 276 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 150 reviews with 5 stars · Clear filters
Great company, great Ebikes, and great customer service!
By Tom
I'm not very tall, so I was worried about finding a bike that fits me well. But I'm so glad I found the NAKTO Pony Ebike! It's perfect for my height and I feel comfortable riding it. I'm really lucky to have found this bike!
By customer
Quick response
By Andrew R.
The person I talked to is very understanding and willing to help. When I first got my natko I didn't realize it. It wasn't just a bike, I had the assisted pedaling all the way up in an enclosed area. I just pedaled slightly and rammed into a guardrail. It destroyed my wire that went to my horn and light. You guys were able to provide a new part and I fixed it. So thank you guys very much and hopefully I won't have any more mess-ups. Thank you again
By customer
I received my new nakto Classic Bike and It is great! I had some questions about my bike . I emailed the customer service and they were awesome. I was sent over a video and a lot of information right away! Great Experience.
By Rosie
The delivery of the product was impressively swift, and its quality surpassed my expectations. The design is truly luxurious, and it's crafted from premium materials.
By Dom D.
Grateful for this amazing stroller! Its convenience and reliability have made my daily commute a breeze. Thank you for creating a product that simplifies and enhances the journey for both parent and child
By Cathy H.
Great customer service!!
By CL