Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
213 reviews
NadexSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
North American Derivatives Exchange™ (Nadex), is the first and largest US-regulated exchange that offers a limited risk, short-term, low-cost way to trade Binary Options, Knock-outs, and Call Spreads. Access many markets including Forex, stock indices, commodities like oil, gold, and more. Your funds are secure in top U.S. banks, not offshore. Nadex is regulated and transparent and gives individual traders like you a level playing field.
Nadex (nadex.com) has 213 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
213 approved reviews, newest moderated first
Very nice, amazing platform unlimited supports
By customer
Response from Nadex· Jan 6, 2022
Thank you for leaving a review! We're happy that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback. The Nadex Team
The customer service has been great! Any questions or problems I’ve had nadex has been there for me!
By customer
Response from Nadex· Jan 2, 2022
Thank you for leaving a review! We're happy that you’re enjoying Nadex and that we've been able to address any questions you have! Your trading experience is very important to us and we really appreciate the feedback. The Nadex team
No complaints besides wish there we more contracts lol. Your guess brokerage service has been by far the best one I have used in my year of trading.
By customer
Response from Nadex· Dec 30, 2021
Thank you for leaving a review! We are honored to be the best in your year of trading! Your trading experience is very important to us and we really appreciate the feedback. We have new and exciting contracts in the pipeline, stay tuned! The Nadex team
Nadex is very beginner friendly. It also offers unique trading options such as Knock Outs and Binar Options.
By rzaleski
Response from Nadex· Dec 28, 2021
Thank you for leaving a review! We're happy that you're enjoying Nadex and the unique products we offer. Your trading experience is very important to us and we really appreciate the feedback. The Nadex team
I stopped trading with them about 7 years ago because Everytime I was in profit and tried to close the trade a pop-up box would say something like "action not possible" by the time I could close I was No longer in profit. They claimed the issue was a "unique" problem with my platform/computer. I did file a complaint with the CFTC which resulted in absolutely Nothing. Back then I lost about $3,500. They "Flag" negative Truthful reviews so they will be removed.
By Taj D.
Response from Nadex· Dec 28, 2021
Hi Tiffany, We are sorry to hear about your experience 7 years ago. As an exchange, Nadex matches buyers and sellers and never participates in any trading activity. A lot has changed at Nadex in the last 7 years. We've upgraded our technology, we have a new platform with 99.99% uptime, many new platform features, new products, new markets to trade, and much much more. Feel free to come back and test drive the new Nadex. We can reactivate your demo account at any time. Reach out to [email protected] and we'd be happy to help you. Sincerely, The Nadex Team
Great way to into options trading with real ITM and ROI.
By customer
Response from Nadex· Dec 21, 2021
Thank you for leaving a review! ITM Probability and ROI are one our favorite features released this year, we're happy you're happy! Your trading experience is very important to us and we really appreciate the feedback. The Nadex team
It’s look great, accessible and is CFTC certified but I got charged twice for my first deposit and I am still waiting for my demo account to be opened. I’m a bit frustrated because I expected better after coming from Pocket Option and Quotex.io. I’m not giving up but it just seems to be more of the same. Edit: they refunded my second charge and opened my demo account. I wouldn’t recommend binary options as a legitimate investment strategy but if it works for you, it works.
By Rich A.
Response from Nadex· Dec 22, 2021
Hi Rich, We apologize for the less than ideal experience you've had with your account. We'd be happy take a look into your deposit and get that sorted out for you. Contact us at [email protected] and someone will be able to assist you. Also, you can open a demo account immediately at nadex.com/demo for free, after verifying your phone number. We'd be happy to walk you through it as well. The Nadex Team
I traded and loss in all them,
By Ag
Response from Nadex· Dec 13, 2021
Hey Ag, Sorry to hear that your trading didn't go well. We encourage you to go to our learning center (https://www.nadex.com/learning/) and have a look at the wealth of trading resources we have to offer. Everything from, tutorials, how-to videos, basic trading strategies, and much more. Additionally, if you have any questions you can contact us anytime (https://www.nadex.com/contact/). Sincerely, The Nadex Team
