Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
213 reviews
NadexSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
North American Derivatives Exchange™ (Nadex), is the first and largest US-regulated exchange that offers a limited risk, short-term, low-cost way to trade Binary Options, Knock-outs, and Call Spreads. Access many markets including Forex, stock indices, commodities like oil, gold, and more. Your funds are secure in top U.S. banks, not offshore. Nadex is regulated and transparent and gives individual traders like you a level playing field.
Nadex (nadex.com) has 213 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
213 approved reviews, newest moderated first
Great customer service
By Loranza
Response from Nadex· Feb 16, 2022
Hey Loranza, Thank you for leaving a review – we’re happy that you’re enjoying Nadex and pleased with the service you've received! Your trading experience is very important to us and we really appreciate the feedback. The Nadex Team
I like it they haven’t done any scam like things like forex.com
By customer
Response from Nadex· Feb 15, 2022
Thank you for leaving a review! We're pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback. The Nadex team
Easy to trade. Low risk and acceptable profit.
By Afsar H.
Response from Nadex· Feb 15, 2022
Hey Afsar, Thank you for leaving a review! We're glad you're enjoying the platform. Your experience is very important to us and we greatly appreciate the feedback! The Nadex Team
I been using my demo account there is not enough information about how much money I need for one trade of currencies Over 15 minutes how much and what r nock outs and spreads I would love to understand how to use the platform so I can start making money I know how to chart and enter price but it’s still confusing I only trade currencies world and I need to or for them to actually walk me thru 1 trade and how much it cost instead of spending hours on utube I wish that could be done because this is the platform my educator uses and they just go so fast it’s frustrating I need to make money I even watched the boot camp and I wish the would of used currencies instead of always using the dollar or oil or gold things I don’t trade ty
By Leonora S.
Response from Nadex· Feb 11, 2022
Hi Lenora, We're sorry to hear that you're a bit confused with the platform and how it works. Just as a tip, the order ticket tells you what your maximum profit and maximum loss are before you enter the trade, so you will know up front how much you will be putting into the trade. We would be more than happy to give you a walk-through of the platform over the phone or answer any questions you have along the way. Please reach out to us at [email protected] to schedule a call with someone from our team. Sincerely, The Nadex Team
So far, every video and blog I've watched have been excellent. Structured presentations that are well planned and presented.
By customer
Response from Nadex· Feb 8, 2022
Thank you for leaving a review! We take education and learning with top priority, we are happy that you are finding our educational resources useful to you and your trading journey. Your trading experience is very important to us and we really appreciate the feedback. The Nadex team
Absolute scammers. Nadex falsified my first trade, assigning a different strike than the one I had selected, and ignoring the risk restrictions on my account that should have prevented that trade even if falsified. I cannot understand how they're allowed to operate. I will take this complaint, with all the sustaining evidence, to the regulators.
By Robert D.
Response from Nadex· Feb 8, 2022
Hi Robert, Nadex is a legitimate exchange. We are part of the North American unit of IG Group, an FTSE 250 global financial services firm, and are regulated by the Commodity Futures Trading Commission (CFTC). Nadex does not participate in any form of trading on the exchange. Your experience concerns us and we would like to talk to you so we can help. Please get in touch: https://www.nadex.com/contact/. The Nadex Team
I love the NADEX platform because of the demo and tutorials. I feel like the company is giving traders the best opportunity to be successful in live trading.
By Satisfied C.
Response from Nadex· Feb 8, 2022
Hey! Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! We put education and learning first because we believe that is the foundation to being a successful trader. Your trading experience is very important to us and we really appreciate the feedback. The Nadex team
Staff took time to help me re-work my charts and strategy application. great work, Nadex. My first trade was a tiny trade when i reasonably thought the low of the day/week were both in & I almost doubled my $31.00 before the closing bell by catching the edge/extreme pricing when it was rejected and not getting too greedy about its profitability(meaning I did not try to get the full-price payout on my first trade)..
By customer
Response from Nadex· Jan 28, 2022
Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex and were able to help you out with your charts and strategy. Your trading experience is very important to us and we really appreciate the feedback. The Nadex team
