NAADAMReviews of naadam.co

I purchased NAADAM's $98 Original Cashmere Sweater in Dec 2025 and have only worn it approximately 10 times. Unfortunately, a hole has already developed in the elbow area under normal wear. I understand that cashmere is a delicate material, but I would expect a 100% cashmere sweater to last significantly longer, especially with such limited use. I'm extremely disappointed with the quality and durability. A sweater should not wear through after being worn just a handful of times. Based on my experience, I would not recommend NAADAM's Original Cashmere Sweater to anyone looking for a durable, long-lasting cashmere product.

I got an inferior product from NAADAM. Their customer service is AI. I was told the matter would be referred to someone at a higher level. I never heard from anyone. I try to write a review of the product and you’re not able to write a review unless you contact customer service. So any negative reviews won’t appear because NAADAM is blocking them. So I would say their trust level is very poor. There is no quality control, and there is no way to express my concerns other than returning the item.

I love Nadaam and own seven of their sweaters. I also gifted their sweaters to my son and daughter-in-law for Christmas last year. They are high quality cashmere and wear well. I highly recommend this company.

I had an issue with my order - the confirmation email was sent to spam. I received an email back very quickly, and the problem was fully resolved in a very short time. Excellent service.

I reordered the same Naadam sweater I've had for 5 years. The new version is SO much thinner. And it pills easily - I've had it a month and lots of pills unlike my last one which hardly pilled at all. Nothing like the older thick luxe version. Fits similarly but quality has definitely gone downhill. My experience with this type of cashmere is that it last 1-2 years at most before a hole appears. I guess that's what you get for $100 cashmere.

I love my Naadam cashmere!

This company advertises cashmere socks. These are think and stretchy but not cashmere unless there’s on stitch that’s actually cashmere. The label says 100 percent cashmere. Don’t fall for the “cashmere” at this fake company.

Terrible customer experience, deceptive coupon practices, it has been more than 24 hours and not resolved. DO NOT PURCHASE, they are a SCAM