Woof Pet IncReviews of mywoof.com

Very deceptive business practices. There is one very vague choice you make at the very beginning of making an order that turns your order into a subscription and does not call it a subscription. When you order it's labeled as auto-ship. It loads on the screen AFTER the add to cart button. Try it. Go to any product and click it. The next screen for ordering it will come up and the add to cart button and everything else is there immediately. The choice to auto-ship and one-time ship load at least 5 seconds later. If you click add to cart immediately, you will add to cart and be pushed to the next step which does not show any information about a subscription at all. There is then an automatic subscription created and you will get an order made for the same product the next month. The steps to cancels subscription are at least 3 clicks deep and try to dissuade you at every step. It is a shame that such a good product is overshadowed by such deceptive business practices.

I purchased the small bite & brush 1st because I thought it would be better for her dental health. My dog seems to like it.... a little. She does chew on it time to time but loses interest quickly. I had no problem canceling my subscription. I then bought her the Popsicle, she is crazy about it. She has been playing with it alot. It is keeping her occupied. She's happy, I'm happy.

What a perfect scam! Unable to contact anyone. You get a robo-message and nothing else. Tried to cancel my subscription. Forgot my password but several attempts to have it reset failed. Couldn’t even find a phone number or address on line. The site looks so legit! Should have done my homework. Run! Do not get sucked into this scam!

Dog kept throwing up after getting these and they don't seem to show any improvement in teeth and breath.

Poor poor poor customer service Charlotte. I ordered three small bite and brush toys and subscribed to the refills. They sent me large ones. I contacted customer service “ Charlotte “ only by email because they only have a recorded Ph. Message. She says that I would have to pay the return shipping and only get a store credit for any open product. I guess this is another way for them to extort more money from the customer? This kind of service makes for a very sad puppy especially when the woof distributor makes the mistake and wants to charge the customer for it.

Can you give any flavor popsicles to any age dog? I would like to try the Calming popsicles and other flavors with my dogs and new puppy but not sure if I can give any flavor are calming, pops to a 8 months old puppy. I would appreciate it somebody let me know. I just wanna make sure first and how many of the popsicles and how many of the calming popsicles a day. I give to the dogs and puppy 🐾 Thank You 🐾

our terrier tore thru this popsicle the first time he had it - and I'm assuming he swallowed a small chunk of plastic bc I couldn't find it. I put a request in email form to the company right away and didn't respond back within the 30days and they would not give me the part that was chewed off - I only wanted 1/2 of the popsicle that was chewed. and they declined. If your dog is a chewer these are not safe. also I tried the bone broth frozen and it took about 30 seconds for our dogs to be done w it. I do not recommend this company for multiple reasons.

I purchased the Woof pupsicle refill pops, the popsicle green small ball and the popsicle treat tray small at Petsmart, which cost me $49.55. I gave my dog one that evening and he was sick all night long with diarrhea and vomiting for the next three days and nights. I know it had to be the WOOF product due to the fact that was the only thing different in his diet. I contacted the company and have gotten the runaround, emails periodically with lengthy times in between. The fact of the matter is they really don’t care that it made my puppy sick. They are not going to do anything, though I did just receive an email stating that if I send proof of what I bought and where (which I have already stated, I got a PetSmart not on their website) with the date and the amount I would get store credit. Store credit being “from their website”. Excuse me, I’m not an idiot. The product made my dog very ill for three days and nights! Why would I want credit from their website. And I agree with most of the other reviews, their customer service, well actually they basically have no customer service. BUYER BEWARE!!!!!’