MythologiecandlesReviews of mythologiecandles.com

I used to love this business, and I would overlook major red flags. But too many times my orders took months to finally ship. Then out of nowhere they started demanding that I pay a $10 restocking fee for my returns when their terms of service do not list a restocking fee anywhere. I had to file a formal dispute against them for items that were never received. I feel deeply betrayed by a business I used to fully believe in. Now I am totally disgusted by them.

This used to be a reputable company, but the candles were always very expensive and had almost no "throw" to fill a large room. About a year ago, things changed. My orders were always backlogged, shipped weeks later than the order date, and yet I was still receiving daily emails begging me to place another order. Finally, I used a discount coupon to make an large order and it Was Never Delivered. After three weeks, they made out a postal label, but then three more weeks went by without the package making it to the post office. I filed a complain with my credit card company and Mythologie had to refund the entire amount. The cutesy "stories" and descriptions -- "smells like magic" -- were bad enough, but they've clearly gone past their ability to run a legitimate business at this point. There are many candle companies out there that are much less expensive and deliver quickly. Try one of them instead.

Although I do like the stories that are attached to each candle, but they are way overpriced. Shipping is terrible and customer service is poor . There are way better alternatives out there. You can try hazel candle company. They are reasonably priced and very good all natural candles.

Mythologie Candles has totally sold out! This is no longer a small "family-owned company who pours their candles by hand", that is a total crock! Everything is AI automated and there is no human voice there to even reply to your order query. I ordered a basic staple candle that they sell year-round. It's now been 3 weeks and there is still not even a tracking number. I've emailed twice and the replies are all cut and paste bog standard replies with no human voice. I'm going back to buying from Perch and Cove Candles as their candles are luxurious without the high price tag and I know they are 100% poured by hand by the proprietiers as I even met them in person at a Renaissance Faire.

If I could leave a -gazillion I would. Ordered candles March 30 2026. Today is June 27. No candles. They have given excuses, lied, and shined me on for 3 months. 113 usd. I am in dispute with my cc company. Hopefully will resolve soon. Telling everyone I know to stay away. They used to be a good company. Don't know what happened to them. They are embarrassing. Don't buy into their hype.

It took 41 days to receive my order. I asked them to initiate a missing item report with the USPS and instead they said they’d ship another one. I don’t need another one, but still nine days after they issued a new order number for the replacement, their website says they’re ’preparing the order.’ I don’t believe them and I’m sure they were waiting for the original to arrive. Which it did. After 41 days. It worked out in the end, but that’s unacceptable and I’ll never order again.

Use to love this brand so much for their branding, theming, and wide variety of interesting candle scents. But now they’ve completely cheapened themselves by going hard with the AI usages and it’s just so ugly and disappointing. Makes them look so cheap and their instagram just visually looks like a scam account now. So sad!

Used to love this company, but they went all in on using ai art which exploits the labor of real artists. I mean this in the most dishonorable way possible: mythologie has sold out.