Great support
Great support, they reply fast. Very flexible approach to problem solving.
By Nikolai
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
833 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
mythinkcar.com, is the official online shopping & technical support site directly operated by THINKCAR. It mainly sells car owner diagnostic devices, technician diagnostic devices, TPMS (Tire Pressure Monitoring System), and corresponding software, such as the THINKCAR ThinkScan, ThinkDiag, and MUCAR VO series. Meanwhile, the site provides professional technical support & sharing of maintenance tips to reduce communication costs and better listen to customers' needs. Our goal is to combine cutting-edge mobile Internet technology with traditional automotive diagnostics and testing technology and solve problems encountered in automotive diagnostics industry. With our proprietary software we have been able to lower cost of the automotive diagnostic tools and increased the efficiency of the functions to make it more convenient for our professional and everyday customers.
Mythinkcar (mythinkcar.com) has 833 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
833 approved reviews, newest moderated first
Great support, they reply fast. Very flexible approach to problem solving.
By Nikolai
Didn’t receive my order.When I contacted customer service they were helpful in resending me out a replacement device in a timely manner.
By David H.
Excellent service!!
By Anthony
The customer service is good. The emailed back within 24 hours with information which helped me pick which scanner to buy. This brand was highly recommended to me by a local shop due to its affordability. He said it's just as good as any other scanner in his shop.
By Seth R.
The very responsive support service has helped out more than once, thank you very much.
By Кирилл М.
Outstandingly good service and very fast help would recommend it 1000%
By Mj van S.
super SAV Au top ! réponse rapide
By Gaetan M.
Customer service responded quickly to my emails concerning an module update issue I was having on my Mucar CS6. They provided the correct solution and I was able to update my unit after deleting user data and starting over.
By Bud M.