Great customer service
Write customer service and quick response.
By DeFenn
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
833 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
mythinkcar.com, is the official online shopping & technical support site directly operated by THINKCAR. It mainly sells car owner diagnostic devices, technician diagnostic devices, TPMS (Tire Pressure Monitoring System), and corresponding software, such as the THINKCAR ThinkScan, ThinkDiag, and MUCAR VO series. Meanwhile, the site provides professional technical support & sharing of maintenance tips to reduce communication costs and better listen to customers' needs. Our goal is to combine cutting-edge mobile Internet technology with traditional automotive diagnostics and testing technology and solve problems encountered in automotive diagnostics industry. With our proprietary software we have been able to lower cost of the automotive diagnostic tools and increased the efficiency of the functions to make it more convenient for our professional and everyday customers.
Mythinkcar (mythinkcar.com) has 833 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
833 approved reviews, newest moderated first
Write customer service and quick response.
By DeFenn
Excelente gostei
By Creed
Thinkcar thinkdiag 2 it's good
By Karam
Excelente producto para revisar carros y saber las fallas.. buena relación calidad y precio
By Jesus C.
Profi diagnosztika egyszerű áttekinthető oldal barátságos segítőkész ügyintéző
By Tamás V.
Responded at a time, then the problems was resolved asap
By kabir O.
Thinkcar offers capable and affordable diagnostic tools for DIY enthousiasts. Customer service was responsive, helpful and made the experience straightforward. Very satisfied with both.
By Chris M.
Placed an order on line and soon after noticed they offered screen protectors. Asked to modify my order to have screen protector added to shipment. I also requested a cancellation due to fca support not being included in the free software. But realized that was pretty standard due to FCA not necessarily the seller. They cancelled my shipment and the. I contacted them and cleared the purchase and added the screen protector. Very happy with results. The computer has five what I’ve asked of it. If you are not familiar with these bidirectional computers they are not intuitive. A search function would be great. But I e used 2 different brands and neither of them had a comprehensive process search or guidance. I did have sluggish start up (over 1.5 minutes) used integrated chat and they suggested factory reset. This cut the time in half. Chat was way quicker than email as well.
By Pancho F.