All is great!all great
All is great!! No issues no problems.
By Jan
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,355 reviews
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MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,355 approved reviews, newest moderated first
All is great!! No issues no problems.
By Jan
I've been trying to order products from this company on multiple occasions with limited success. Customer service is practically non-existent. Most recently, I put in an order, it was acknowledged, then a couple of days later, they just cancelled it saying the product was out of stock. They don't answer emails regarding orders so I don't even try anymore. The only time I thought I was getting a solution, it never happened and when I inquired, nothing but silence.
By Rick
Response from My Supplement Store· Aug 11, 2021
We are very sorry, we are catching up and working on improving our communication. We have hired more customer service staff, so our communication will be improving.
Very knowledgeable and helpful staff. I’m been doing business with My Supplement Store for years
By Chris
Slow shipping !!!!
By Pete
Response from My Supplement Store· Aug 9, 2021
We apologize for the shipping delay, we are in the process of hiring more warehouse staff.
Your prices were great, delivery time was good, stories were stupid. Don’t worry not everyone is a good story teller.
By Charles Z.
Didn't have what I ordered and didn't give me a day they would even have it. Why promote something you don't have!?
By Alma T.
Response from My Supplement Store· Aug 4, 2021
We apologize if our inventory is off. Please contact our customer service team and they would be happy to help you find a similar product or issue a refund. 1-877-505-1777
I like your company ,the service was fast ,prices are great and I'm very happy and will definitely continue shopping with you --thank you Christopher Cooksey
By CHRIS C.
Great full service website with tips and instructions on supplement use and best variety of the hardcore stuff
By Paul J.