Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,355 reviews
My Supplement StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,355 approved reviews, newest moderated first
Wasn't impressed with shipping. Took forever for them to send out product and when I called customer service about it, they said it would be shipped on Monday. Wasn't shipped I'll Tuesday, which isn't a big deal but they shouldn't tell me Monday if it won't be shipped then. Other than that everything was great.
By Customer
Even though I was charged, it has been 16 days and still haven't received my order even though according to their shipping updates it has been in my town for a week.
By Kenneth S.
Response from My Supplement Store· Oct 29, 2015
Looks like this shipped out later than usual due to it being out of stock (our fault). We did ship it out on the 20th, and looks like it is still in transit, which is taking longer than usual. Looks like we may have spoken to you on the 27th. If it doesn't arrive today, please call us. We really do apologize about the delay with the shipping service.
I just received the Barleans Omega 3-6-9 oil. I see that the expiration date is Sep 28-15 . Its Oct 28th. that is not cool.
By Larry B.
Response from My Supplement Store· Oct 29, 2015
Hi, We get shipments from that company on a weekly basis. Please call us at 1.877.505.1777 and we will get new bottle shipped out to asap. Thank you, The MySupplementStore.com Team
First time customer and a happy 'coz I got my order fast. Being able to track your package online was a great reassurance. Thank you.
By Jockjr
MSS is amazing. They have a great variety of products, with a very fast delivery time. I have had 2 issues with orders and 1 that was fixed very quickly. The only reason I rated a 4 is because my 1st issue has still not gotten fixed, but I'm very happy with the rest of my experience.
By Dakotah K.
I had a very easy time navigating through your website and the recommendations helped as well as the pairing suggestions for other supplements. I would definitely recommend your site to anyone.
By Stacey V.
Shipping was fast and it was free.
By Customer
I found just what I was needing and the price was lower than other places I looked. Plus the delivery was fast, on time and in perfect condition.
By M B.
