Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,355 reviews
My Supplement StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,355 approved reviews, newest moderated first
I still did not receive my order . I ordered it on the 9th . And i cant even trace it
By Fady C.
Response from My Supplement Store· May 25, 2016
Hi, we do apologize for the confusion. We use a fraud alert system on our website, and it stated this order as fraud, which is why it was canceled. You were refunded. If this was indeed a legit order, please call us and we can do another order for you.
I cancelled my order because of lies from customer service, poor attitudes, and real bad business practice.... I would never order from them again nor will I recommend this company
By Gary V.
This was the first time I used this site. My order came as expected, but they offered me a discount that would only work for 24 hours. I would I know if I wanted to order anything else before I even received my first order. Who in their right mind would place a second order before the first order even arrived. I would probably re-order now if they actually offered me something of value.
By Scott
Response from My Supplement Store· May 25, 2016
Hi Scott, This approach is actually quite effective. Many customers either forget items, or don't but with their first order because they don't want to spend anymore money. But after giving an additional 10% off, many customers decide to purchase again. Hope this better explains it.
OSTAGENIX BY EPG IS A HORRIBLE PRODUCT. I WOULD LOVE MY MONEY BACK. IT DIDN'T DO A THING. OSTA RX BY IML IS THE REAL DEAL...STRENGTH SIZE HARDNESS AND LIBIDO.
By chris
Product arrived quickly, too soon to determine level of results but doin great so far!
By Customer
Worth the wait
By Customer
Products are always good but I ordered something they showed in stock and it wasn't. It shipped a week after I ordered it
By Me
Response from My Supplement Store· May 25, 2016
We do apologize about that product being out of stock. You should have been notified right away. This is rare, but if you contact me at [email protected] I would be happy to offer you a coupon code for your next order.
Fast delivery, great prices!
By Jim
