I have ordered the product over 2 weeks …
I have ordered the product over 2 weeks ago and still have not received my order. I will never order from this place again.
By Lisa H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,355 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,355 approved reviews, newest moderated first
I have ordered the product over 2 weeks ago and still have not received my order. I will never order from this place again.
By Lisa H.
Quality products but slower than expected shipping for products all listed as in stock.
By AF
Great selection of products and awesome availability. Fast shipping and good service. Will definitely use them again soon.
By Tech
Supplements were on time and a decent price. Works well to.
By HUNT
Great service. Fast delivery. Product taste good.
By TRACY A.
I am based in the UK and placed an order with My Supplement Store. In order to be able to collect the items I purchased, I had to pay an additional £10.93 import tax plus a £8 Royal Mail handling fee. Clearly, all imports from outside the EU run the risk of additional charges, but I believe it is the vendor's responsibility to educate their customers in this regard, as well as to minimise the possibility of any items being stopped at Customs.
By benaround
everything was cheap! and even came with a freebie. found out AFTER I ordered that there was a backorder, I didn't see that when I ordered , but it was a short delay. overall I'm happy with them.
By Tech
Never got my stuff
By Tech