Products came and they contacted me…
Products came and they contacted me about the ones that where on back order
By Mario R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,355 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,355 approved reviews, newest moderated first
Products came and they contacted me about the ones that where on back order
By Mario R.
Ho comprato dei prodotti sul sito e pagato una volta con la mia carta di credito ma l'ordine n° 44755 del July 21, 2018 di $221.79 è stato bloccato. Poi ho pagato dalla mia banca l'ordine 44752 July 21, 2018 $221.79 ed è stato di nuovo blocato. Però si sono trattenuti i soldi . Condotta inaccettabile, se bloccate l'ordine non potete trattenere i soldi. Dovete subito rimandare i soldi indietro !
By FRANCESCO
Ordered on 01.07.18 and send on 02.07. to germany via ups. Arrived in germany at 07.07. and suddenly returned back without (visible) reason for me to US. Waiting till now 22.07. for refund or my ordered goods . I write to the support, but after 3-4 mails , they only told me to be patient and give them more time ... So.., no package no money...
By DoubleK
Solid experience here. The site had everything I was looking for, at far better prices, and was delivered on time. This is a good place
By The midnight J.
Great service and products.
By Joakim G.
Great variety of product brands with timely shipping
By Brandon T.
Currently deployed in the middle East. Some if these countries have internet restrictions and bans. I use a VPN so I can brows the internet freely. Order went through got email confirmation. Went to sleep, and woke up to an email saying they cancelled my order because they suspected it was fraud. No attempt to contact me first or any other form of communication.than they have continuously spam me with emails asking me to rate the product I bought. I would, if they actually shipped it to me.
By SSG Denisson C.
Always quick and easy to order.
By Michael H.