Fast and courteous service
Fast and courteous service
By Glenn R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,355 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,355 approved reviews, newest moderated first
Fast and courteous service
By Glenn R.
My order was charged for a free good, I had to call and have removed. Then, my order was not processed and I had to reach out and ask. Once I addressed it, it was then processed. The order took 2 weeks to arrive from date ordered.
By Thomas B.
I order a product and then they stated they were out. It was not immediate,it actually took several days but i got a refund.
By Lamonte P.
Fast responses to requests or questions. Gave me the difference in price for an item I purchased when the site had a sale the next day. I will do business here more often
By Aaron
Great online store..delivery on point, 2 orders with no issues and product works as described.
By Jasper M.
Great customer service and fast shipping. This is by far my favorite website to order supplements from. These guys know what they’re doing.
By Logan
I have ordered several times from My Supplement Store and have always had a great experience.
By Robert K.
Very awsome store!
By Carl T.