Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
466 reviews
Mystic PerfumeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Mystic Perfume, whether you’re a fragrance enthusiast or just beginning your scent journey, we’re here to help you discover perfumes that suit your style.Based in Houston, Texas, we are an independent perfume discounter dedicated to bringing you authentic fragrances without the premium price tag.Our collection includes full-sized bottles as well as hand-decanted travel sizes, carefully prepared from genuine fragrances. While we are not affiliated with the brands or manufacturers, we ensure that every product we offer is 100% authentic and sourced from trusted suppliers.For more details, please refer to our Terms & Conditions or contact our customer service team.
Mystic Perfume (mysticperfume.com) has 466 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
466 approved reviews, newest moderated first
Great site to purchase your fragrances. They offer great pricing, fast shipping, and excellent customer service.
By RL
Response from Mystic Perfume· Mar 27, 2026
Thank you so much!!!! We appreciate your kind words and support. It means a lot to us ✨
Final Update: After stepping back, I want to acknowledge that Mystic Perfume applied their stated policy consistently, and I respect that policy is policy. My initial frustration came from the timing around the holiday season, but that reaction was mine, not a reflection of the professionalism shown by Mystic. Their communication was courteous, their products are authentic, and they run a well-operated business. I appreciate the clarification they provided and wanted to update my review to reflect a fairer, more balanced perspective.
By Mike
Response from Mystic Perfume· Jan 15, 2026
Hi Michael, Thank you for sharing your experience. We understand how timing can be frustrating, especially during the holiday period. However, our return policy states that return requests must be submitted within 14 days of the carrier-documented delivery date. According to UPS tracking, your order was delivered on December 27, which means the return window concluded on January 10. Your return request was received on January 11, which falls outside of the eligible return period. We always aim to be fair and helpful, and we had already worked with you in good faith on pricing and fees prior to this request. However, once the return window has passed, we must apply the policy consistently for all customers. Our return policy is published on our website and available prior to purchase so expectations are clear. We appreciate the opportunity to clarify and thank you for your understanding. Mystic Perfume Team
Me fascinó sobre todo , la calidad de sus productos, aromas intensos y finos.
By Nora Silvia F.
Response from Mystic Perfume· Jan 14, 2026
Thank you, Nora Silvia Fontela. We’re delighted that you loved the quality and the intense, refined aromas of our fragrances!✨
8/10 the scent is long lasting for a reasonable price
By Jeneffer B.
Response from Mystic Perfume· Jan 14, 2026
Thank you, Jeneffer Bejerano! We’re glad you enjoyed the long-lasting scent and found it great value for the price ✨
Fast shipping, A+ product
By Thiện N.
Response from Mystic Perfume· Jan 14, 2026
Thank you, Thien Nguyen! We’re happy to hear you loved the fast shipping and the product ✨
The scents last so long and very aweet smell
By Michelle A.
Response from Mystic Perfume· Jan 14, 2026
Thank you, Michelle Aquino! We’re glad you loved the long-lasting scents and their sweet aroma ✨
Shipped quickly and was packaged nicely. 0 complaints will definitely buy from them again
By Riley G.
Response from Mystic Perfume· Jan 14, 2026
Thank you, Riley Green! We’re happy to hear your order arrived quickly and beautifully packed. We look forward to your next purchase ✨
Great experience with fast delivery.
By Lee L.
Response from Mystic Perfume· Jan 14, 2026
Thank you, Lee Lee! We’re glad you had a great experience and enjoyed the fast delivery ✨
