Poor product quality and poor customer service
I have contacted the customer support team 6+ times. I sent them a professional digital photo taken at my wedding. The quality of the print on the music box was horrible. The photo is so light we look completely washed out. I asked for a replacement and they did not send it. I asked for a refund multiple times and they have not refunded me. This is a poor quality product! Customer service does not understand issue resolution and is not interested in assisting with resolving this issue. Beware! Poor product quality and poor customer service!
By Hansel J.




