MysoovReviews of mysoov.com

If you are looking for real honest advice on the best trips suitable for yourself friends and family I would highly recommend this company. The costumer service is 5 stars. Myself and my sister did the parasailing I wasn't too sure about it a little scared but Ellie really put me at ease and I'm so happy I listened to him and feel the fear but do it anyway. He was so kind to lead us his camera so we could video ourselves and straight after we had the video on watsapp. Definitely book any trips with this company ☺️ Thank you so much Ellie and staff 💗 Sabrina and valerie

We booked our trip on The Stingray boat, from the guy, Elijah, at the booth in Puerto Rico, near MacDonalds ! Elijah was a really nice guy. The banter was good. The booking was nice + simple. And everything went to plan, from our pick up at our hotel, to the actual trip, and return to our hotel. It’s a bit more expensive than other boat trips, but well worth the little bit extra. We would highly recommend this trip.

Conseillée par Eli pour le buggy et le beach club, nous avons passé un excellent moment, merci encore, je recommande vivement!

Très bonne expérience avec Elie ! Nous avons adorés notre journée , surtout que les prix étaient super intéressants , un grand merci à lui pour sa bonne humeur et ses conseils ! Je recommande vivement !

Nos gustó bien con mi Pareja la amabilidad de los empleados gracias por todo … buen servicio 🤗

Trés bien conseillé et orienté, seul agent qui parle aussi français, connais bien les astuces et bons plans, je recommende

Tutto bellissimo momenti che rimarranno impressi abbiamo fatto tante attività acquatiche i ragazzi gentilissimi e prezzi abbordabili consiglio a pieno 😍🇮🇹

If I could give 0 stars I would. Walking down Puerto Rico saw this company’s stand took a flier as I was interested spoke to two lovely assistants who were showing me some prices. I enquired about one experience in particular and I’m 99% sure I was told I could get a deal for 2 people on This particular activity for 100 euro. So I contacted via the what’s app number on flier to enquire advised of the deal id been told about (100 euro for 2 people). They text me back advising the day I wanted was fully booked out I briefly read the message as I was out and put my phone away thinking id have a look elsewhere later. Around 3 hours later my phone starts blowing up with messages from this company stating the following “ARE YOU SERIOUS ⁉️🙂YOU ARE NOT TRUSTABLE ! That a pity for your own life” and a lot more calling me a liar and that whoever told me 100 euro can be fired and threatening me being EXTREMELY aggressive to me. kept my cool and text this person back saying I’m not interested and to leave me alone and they continued blowing up my phone to the point I had to block them. I was on edge the whole rest of my holiday as I had filled out a form at the beginning with my hotel name and room number on it at the start for transfers and insurance. Luckily I’m home now so I feel safe enough to leave this review. I could have been mistaken about the deal for 100 euro 2 people I could have confused it with a different activity but the way I was spoken to was unbelievable and whoever runs the what’s app for this company is letting them all down worst company/customer service I ever received. And by the looks of it it’s the same person who responds to these reviews so I can only expect a very aggressive response. Don’t use these people use get your guide or anyone else