Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
80 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best place for for legal THC products at incredible prices.
myqwin.com (myqwin.com) has 80 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
80 approved reviews, newest moderated first
Great product. Shipping slower than I would like at times. But overall happy shopping w them.
By DJ W.
Response from myqwin.com· Oct 8, 2024
Thank you! We're actively looking for more staff to handle the extra orders and we will get better at shipping.
Always get what I paid for, and sometimes bonus. US branch usually makes things right quickly.
By Zw D.
I ordered something back on September 25th. I still have not received anything. All I get from them is an email saying I have not responded to an email I never got so my ticket is closed. This has happened 3 times. I will never recommend this company to anyone they are a rip off.
By Julius S.
Response from myqwin.com· Oct 7, 2024
Hi, thank you for contacting us about this matter. We had an issue with orders from Septemeber 14-15 where many orders disappeared from our database due to a migration process. We thought we were able to retrieve all the data, some like yours, were missing and/or had the wrong shipping information. After investigation, we did ship your package but it went to the wrong address. We sent an email to you to clarify the issue and a resolution. Thank you again for this message.
Had an issue with shipping but MyQwin took care of it finally, so I'm reflecting this in the updated review appropriately . Package I got was fire.so no complaints there. I hate it took so long and the back and forth but it's resolved. As others say pay for priority or place and not expect so soon for better results. I'm not patient so that's why I was here. Thanks for fixing myqwin.
By Robert M.
Response from myqwin.com· Oct 7, 2024
Hi Robert, thanks for reaching out to us. We investigated and it looks like we had the wrong tracking number uploaded to your order. We corrected this and can confirm your order was shipped on 10/2. We understand that it was quite late but we have been inundated with an influx of orders and have been trying to get them all out as soon as we can. Please let us know if we can further assist. Thank you.
I am a store owner in Europe. Our last cookie order through puffy Europe has been a terrible experience. First it has been misrouted to Tennessee. After a month it arrived and all of the cookies are melted and crushed. I received a bunch of wet breadcrumbs I can not sell. In the entire month we waited for the shipment NOBODY answered one single call, nor one single email ( note I called all numbers I could find and wrote to all emails I could find, the phone listed on their invoices doesn’t even exist anymore) The minimum I expect is a partial refund and some apologies. This is a most unprofessional and cowardly way of doing business. The products are good but their European branch is comprised of a bunch of unprepared and unprofessional staff. By the way Joffrey is the sales guy who was assigned to us and he sees our messages on WhatsApp but does not answer them just as he doesn’t answer our calls. Get back to us. UPDATE: Order Number SLE1464 on hipuffy.eu EDIT: they promptly followed up and refunded our order. They also provided us with the contact of a more reliable sales person. Thank you Puffy. We will keep being your clients in the future!
By Tsurukame
Response from myqwin.com· Sep 28, 2024
Hello sir, can you give us some more information for us to look for your account or order? We will contact you. Thanks
The people complaining are legit. Bought 2 oz of flower 13 days ago. No shipping info sent. I contact them still no shipping info sent. Horrible customer service basically you'll get it when you get it. First & last time dealing with these clowns. Called bank & reversed charges.
By Emery A.
Response from myqwin.com· Oct 7, 2024
Hi Emery, we're sorry about this. Could you please send me some information about the order? Order number email etc. I'd like to investigate this asap for you.
I got charged the full amount yet didn’t receive any confirmation then once i refreshed my orders page it said my order failed yet they took the money out of my card. I then contacted their support and they said they didn’t charge me yet I showed them the proof.
By Zakariah D.
Response from myqwin.com· Sep 5, 2024
Hi, Thanks for your review. Could you please message us your order number so we can look into this further? Normally, if an order is "failed, " your card was declined for any number of reasons. Lack of funds, incorrect billing information, etc. What you see on your statement is a pending transaction, not a debit, that will reverse. If you need further clarification we can send it to you. Thanks
Never really had a problem here. Was late shipping but not a totally big deal. Ordered a bunch of times. Id say I'm a satisfied customer 😊. Matter fact just made another one lol Thank you
By Calina A.
