MyPillowReviews of mypillow.com

These pillows are HORRIBLE. After a few nights I have neck and back pain and my shoulder hurts too. Taken a painkiller this evening and back with my old pillows. So disappointing.

Below average pillow , for a premium price , returned because they were not value for money , but they make you pay the postage beware The £20 John Lewis pillow I replaced was much more comfortable, just bought a new one

What a load of rubbish. Do you not buy this pillow. The pillow is hard and lumpy. I do not recommend this product. Then they have the audacity to say you get a 60 day money back guarantee. But they do not tell you that you have to pay for this return.DO NOT BUY THIS PILLOW.

I got these pillows and they are the worst If I read reviews about them I would have not wasted my money on them. I would wake with terrible neck pain and headaches. Now I can not get a refund at all since it is over the 60 days since I actually got them for both my husband and myself for presents for Christmas. I am not impressed

I found the pillow lumpy and hot. I woke up with a stiff neck and a headache. There is no way of knowing whether to choose firm, medium or soft so I asked. They said “side-sleepers’ usually like firm so that’s what I ordered. I am also very tall so not as if I’m a petite little thing! I also found the foam very lumpy and hot/sticky. I emailed to ask how to return as there was no paperwork in the box. They did not reply. Then I phoned and a perfectly nice chap told me how to return but I had to pay which I was NOT impressed about. Surely if they are so confident of their product, they should pay if we need to return it - fairly standard practice nowadays.

Poor customer service. We needed to change delivery address and after calling two days in a row and being on hold for almost an hour each time I gave up.. I wrote a email explaining the problem and included the new shipping address but got only a standard form reply about "Orders being behind but would be shipped as soon as possible " So obviously no one even read my email... Very dissatisfied...

Awful waste of money. Avoid

Traitor and insurrectionist. Enough said.