Poor Customer Service
I had to constantly contact the company via email requesting status of the order. My last email was requesting a refund since it had been almost two (2} months and I had not received the item.
By Mrs S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
290 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MyPhoneCase offers largest selections of cellphone cases and gadgets at low prices. Unique and stylish items for Apple iPhone, Samsung Galaxy, Google, Motorola, One Plus and more. Discover the ultimate one-stop store for all your phone case, gadget, and accessory needs.
MyPhoneCase.com (myphonecase.com) has 290 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
290 approved reviews, newest moderated first
I had to constantly contact the company via email requesting status of the order. My last email was requesting a refund since it had been almost two (2} months and I had not received the item.
By Mrs S.
sent 4 emails and left 1 voice message asking about item after hearing nothing for 8 days after purchase. I NEVER got any response.
By Scott K.
Happy with the product I recieved.
By Anna B.
Does not fit my phone
By Lizabeth P.
The phone case and belt clip I received was exactly as shown. I got it and it fit and looked great. It was easy to track on the app and I would definitely recommend to a friend!!
By Johnny M.
It was the wrong size not what I ordered. Have tried getting in touch with company to return and get a refund but email address gets me no where and there is no # to call
By Maria F.
As of this moment, I have not received my order. It was paid for thru VISA (I checked on line).
By John T.
Good quality, clean delivery
By William M.