MypetsReviews of mypets.gift

The product is very low quality. I cannot even distinguish the image of my dog unless I hold it under bright light at just the right angle. The engraving on the back was plain block lettering and nothing as nice as the example....it is too small to read.

First, this stuff comes from China and takes forever. I just received mine yesterday, Jan 22. It was ordered and promised for Christmas. Then the quality is very poor, not at all as represented. Don't waste your time or money on this site. This gift was from my daughter and the review is her opinion as well as mine.

This was the worst experience ever. I ordered product Nov 26th and they said I would have it by Christmas. I never even received a tracking number until I emailed them in January 12th and the one they sent wouldn’t even work. Every time i contacted them they just said product is on its way. Finally received product Jan 20th after I contacted PayPal to look into it and forwarded the info onto mypets. When I received product it looked like a blob on a necklace. So disappointed to have waited so long for something that turned out to be awful. I wish I could attach a photo for you all to see. I do not recommend this to anyone.

If i could give it no star i would. The pendant itself looked ok but the pendant loop that the necklace passes through was too small and the chains both ends are too big. i contacted them about this with photo evidence (no reply and as this was a xmas gift for my mum i didnt want tot not give it to her so i went out and spent money on another chain so she could have it on xmas morning) and then got a response asking for photos despite me already sending them previously. The response that followed really ticked me off they told me that it "its not a big problem" not once but twice. So my advice is to anyone going to consider buying from them JUST DONT they do not have any respect for their customers and no business sense at all. ITS NOT WORTH IT.

Poor quality...not what was promised according to site and not in the time frame either. Trying to reach company to file complaint and for refund.

Horrible quality! This business should be put out of business. The pictures “engraved” on the necklace pendants are actually just printed on. They are so “smudged” looking you can barely tell what it is of. The keychain is actually engraved, but it looks like a blob. You cannot even tell what it is. Upon reading the return policy too, they charge a 30% restocking fee and you pay for shipping... this is probably the only way this company makes money. It is a waste of money and time. Takes over a month to get your product. Never again will I use this company. Just horrible.

I'm so disappointed! The pendant I received is so tiny and the picture so faint I'd have to use magnifying glass to tell it was my dog. Feels like a ripoff and an awful way to honor and memorialize my decreased pet.

Took 3 months to get here!! Once I did receive it the quality was awful. If I didn't know it was supposed to be my dog I never would have guessed. Don't waste your money.