myotcstore.comReviews of myotcstore.com

My order was fulfilled incorrectly. I did not receive the quantity of items I ordered. The contact number on the website does not connect. I sent a message from the website and received no response.

Was very disappointed because I ordered 8 giraffe tiny dog jungle plush toys and only received 3 instead there were also 3 monkeys and 2 toucans which I didn't want or expect. We will keep them as returns are a problem just not happy with not getting what I requested.

2 hair spray damaged

I AM MISSING 3) bottles of Clairol BC - darkest brown hair color FROM MY ORDER. I’ve sent 2 emails to the sales department with no reply !

Shopping and shipping was fine. Regular updates. However, I did not get the items shown. I chose blue and green cups for my son and ended up with pink ones. It wasn’t clear to me that I could end up with any color. If I had known that I would not have purchased because I can buy pink locally. I was trying to get him blue and green cups. It wasn’t misleading that I was able to select the blue and green cups. Very disappointed.

2 items were not included. And shipping fees were expensive.

Perturbed with myotcstore.com They STILL continue to advertise the product i ordered, yet never shipped mine or ever attempted to. I ordered last week of November 2024. Waited patiently & still had not received it by January 4, 2025. Never received any updates, or any communication. Emailed them to INQUIRE when I may expect to receive my order or when it would be shipped. Email received with no explanation, only notification a refund was sent. (Most likely only because I used PayPal as the method of payment). Unable to obtain discounts from other companies offered during Black Friday/Cyber Monday or any of the holiday offers for the same product now because I trusted my order would be shipped & was simply taking longer. LOST that, plus the so-called points earned, the FAKE $5.00 off your next order (that obviously would never use) since unable to trust them, they are unable to send an order out in a reasonable time-frame, respond, or offer any type of customer service. myotcstore customer service is a SICK, DIRTY JOKE! Lousy at best. An Unresponsive & IRRESPONSIBLE company. Unable to recommend ordering with myotcstore.com.

I ordered two boxes of Mr Clean sponges and received two Just For Men hair color instead