Wrong Item received
I received the wrong product. I ordered SheaMoisture Raw Shea Butter Infused With Frankincense & Myrrh, HOWEVER I received Shea Moisture Men's African Black Soap & Shea Butter Shave Butter!
By Crystal S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,028 reviews
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Buy OTC Medicines, OTC Vitamins, Feminine household and baby needs, Bath and Beauty at rewards point prices.
myotcstore.com (myotcstore.com) has 1,028 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 273 reviews with 1 star · Clear filters
I received the wrong product. I ordered SheaMoisture Raw Shea Butter Infused With Frankincense & Myrrh, HOWEVER I received Shea Moisture Men's African Black Soap & Shea Butter Shave Butter!
By Crystal S.
Still haven’t received my order and when I check the tracking number it says no update available for this tracking number! Please contact me to help me get my item I purchased
By Chanel W.
product did not work
By Fred
I was having problems setting up TV I had just purchased and tried to call for help. NO ANSWER I then texted for help and got sporadic response but zero true answers. I was then told they would get back to me. That was last week....still waiting
By Bob B.
Not acceptable
By MV
I still have not received my product .
By Lisa M.
It took 31 days to receive my order.
By Todd
The shipping is too expensive.
By Claudia D.