The meals were very tasty BUT Late Delivery
The meals were very tasty and are portion-controlled which is great for weight loss. What I don't like is that they don't provide a specified time frame for delivery of their meals. My last order was supposed to arrive on a Wednesday but actually arrived a while day late on Thursday. I tried contacting their customer service department with a phone number they provided, but received a recording saying that no customer service representatives were available to help me. I then emailed them, and they responded that they were checking with the shipper, but never got back to me to let me know what the problem was or when I could expect delivery. For that reason, I have cancelled the service because there are many other fresh meal delivery services out there to choose from. I have also used Factor, which have very good meals as well. What I like about Factor is they send an email the morning of your delivery day specifying the time frame in which your meals will arrive. Metabolic Meals should do the same!
By Patricia P.
