MYK SilkReviews of myksilk.com

Incredibly bad customer service!!! I bought from them and noticed the order had the wrong address. Emailed them, Facebook Chat'ed them Tried to call but they have no Phone number!~ So unhappy,

Ordered MULBERRY SILK SCRUNCHIES COMBOS WITH DISPLAY BOX. It was the wrong color. Item is $13. They don't do exchanges. They want you to pay a $4 restocking fee for THEIR mistake and then expect you to order from them again. I had to looked up this BS on their FAQ page myself because their "contact us" link under the section "customer care" leads to NOTHING. There is no "display box". It came in a plastic bag. I would not have cared if they never mentioned it but why bother lie about something so stupid??? Scrunchie elastic seems super tight compared to generic drugstore brand. Not sure if this is a pro or a con. That's up to you to decide. Going to order off Blissy after this.

DO NOT BUY FROM THIS WEBSITE. IT’S BEEN WEEKS AND MY ITEM STILL HAS NOT SHIPPED. I’VE CALLED AND EMAIL AND THEY DON’T ANSWER. IT’S A SCAM!!!

Scam company. Do not buy from them. I have been waiting for my package for 7 months. This whole time, it is has been “getting ready to ship” according to the tracking. I emailed them to let them know and to update my new address since I was moving. They apologized and said they’ll update the address right away. A couple weeks go by and the address still has not been updated. Not to mention, still no address with shipping. I try to call them: no answer or option to leave a voice mail. I send them an email: no response. I try to Facebook message them: failed message. I tried to log back into my account with my email, and it says my account doesn’t exist??

I paid 136 for a pink silk pajamas and mask. I got a black robe and no reply after contacting them several times

Very bad customer service experience.. I purchased my items and have charged the full amount at May10,2020 MYK Silk claims that they have international delivery but in reality they don’t I have sent many emails they’re accusing COVID-19 pandemic and UPS meanwhile life is normal in my country and I’m receiving my shipments from different websites and different countries without any problems unfortunately until today Jun12,2020 I HAVE NOT RECEIVED MY SHIPMENT NOR MY MONEY