MygpReviews of mygp.com

Why don’t they test these apps before they release them, not on themselves but on real people. It is an absolute waste of time, some of the features seem good but in reality are pointless or more frustratingly ‘not available at your GP practice’, I assumed one of the most important and wanted features was booking appointments but it isn’t available, for me anyway. Have deleted it as it serves no purpose whatsoever, hope the NHS hasn’t wasted too much on this first attempt.

A truly shocking and time-wasting experience. The so-called ‘developers’ of this app seem to be thoroughly incompetent. They can’t even express themselves in intelligible English. What a shocking waste of our limited NHS funds.

Absolutely terrible, I work with computers all the time, and have bin learning to make my own app and this is a absolute joke. Nothing helps you or guides you in the write way, maybe user friendly, IF you made the app. Need a cbt license on just to use it...........

this is an awful app - I work in IT and test apps and websites for a living but I struggle with this one - it is not user friendly and lord knows how someone who is not IT literate or hasn't access to this rubbish app is meant to actually access their GP. If you are feeling unwell the last thing you want is to battle through this to sit for hours waiting for a response - it is no wonder people just go to A&E - at least you get a real person there with out battling an app

Well I will also add to this 1 star review and I can’t say that I’m not surprised that this company has such poor reviews. It baffles me that they have referred to me a surgery that is in Middlesex when I’m all the way in Romford, I mean what the in right mind would this be acceptable? I’ve now had to re-register back with my current GP, which is taking a lot of time now, (not knowing I was being completely removed by signing up to this but this is my fault for not reading it properly), and due to my health I need to see a doctor asap. I only signed up to this as I assumed it was finding another GP that can be easily available online, such as video chats etc, but I messed this up. This is my lesson to ensure I read things properly before signing up. But the fault clearly is this app, this should not sign you up with a GP that is miles and miles away! Extremely poor and I would NOT recommend.

This is one of the worst systems i have ever seen implemented at any company in my life. Props to the sales guy who managed to get this absolute shambles of a platform sold anywhere but i would advise moving to any provider that uses anything other than this system. corresponding via mail would be a quicker and less stressful endeaver.

Awful, now I can't order prescriptions. Uninstalled it, re-installed it....now I can't connect with internet to login. When it was "working" a bit - you couldn't arrange an appointment to BP checks or bloods. A VERY VERY SHODDY APP

So much bad about MyGP it’s shocking. 1. Loads of adverts for paid services/treatments SO WRONG when NHS patients use the site. 2. When ordering medication it sneakily directs you to having them delivered by post from an online pharmacy rather than a local pharmacy. My husband fell for this and waited almost a week for medication whereas I skipped the option and had mine delivered from usual pharmacy in 3 days. 3. Previous app listed medication with last ordered date and when it is next due but this has information and ordering in separate places which is inconvenient especially when ordering on behalf of a relative who cannot effectively tell me what they need so I have to check last ordered date, write it down then go to order page. 4. Far less information regarding test results in medical/GP records, in some cases only says the test done but no result. No information regarding normal range. 5. Messages stay in the inbox after being read and do not indicate they have been acknowledged and acted upon.