Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
536 reviews
GardynSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2025, Gardyn collects verified customer reviews through Bazaarvoice. Trustpilot reviews reflect earlier customer experiences prior to product and service improvements.Transform your health and home with Gardyn! Our innovative vertical hybriponic system makes growing fresh, organic produce easy and convenient—right in your own space. Enjoy the benefits of nutrient-rich vegetables, herbs, and fruits that boost your immune system and improve overall well-being. Perfect for busy lifestyles, Gardyn empowers you to take control of your health while reducing your environmental footprint. Discover the future of wellness and sustainability, visit myGardyn.com today and start growing a healthier, happier life.
Gardyn (mygardyn.com) has 536 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
536 approved reviews, newest moderated first
Great customer service with a quick response time.
By Christina D.
Response from Gardyn· Aug 5, 2026
Thank you so much for the kind words! 💚 Quick, helpful support is exactly what we aim for and it means a lot to know we hit the mark for you. We are always here whenever you need us. Happy Gardyning! 🌱
Gardyn’s customer service is fantastic. I really appreciated their quick response to my questions and their helpful, detailed suggestions. In the end, it turned out that I needed a new component and one was sent right out.
By Donna
Response from Gardyn· Aug 4, 2026
Thank you so much for your kind words! 🥹💚 We're so glad our Support team was able to answer your questions, provide helpful guidance, and get that replacement sent on its way quickly. We know how important it is to get you back to growing as soon as possible! 🌱 Your feedback means so much to our team and we're grateful you took the time to share your experience. Wishing you many happy harvests ahead! 🥬
Have been planting and using the Gardyn for two years now, and love it more every day. The amount of produce that I can generate and know what goes into the production has been gratifying. My son enjoys seeing everything grow, and helps with the harvesting. It’s something that family can enjoy while eating consciously grown produce. I always get sad when I have to start a new sow, but, I also like mixing it up and having a different variety of fruits and vegetables. Forgot to mention, the sound of the trickling water is relaxing, I read by my Gardyn. Talk about endorphin production as well!
By Lauren S.
Response from Gardyn· Jul 29, 2026
Thank you so much for this beautiful review! 💚 Two years in and loving it more every day, that is everything we hope for! We love that your Gardyn has become something the whole family enjoys, from watching everything grow to harvesting together with your son. Knowing exactly what goes into your food while making memories along the way is what it is all about. And that little detail about reading by the sound of the trickling water is the loveliest thing we have heard all day. Here is to many more relaxing, endorphin-filled harvests ahead. Grow healthy, live tasty! 🌱✨
I'd give it zero stars but for some previous positive experiences. This program is not a good one for older people and I would advise anyone who feels they fit that category to avoid Garden. I was able to use and enjoy it for about a year. However, now when I try to manage my account I get instruction to click on a person icon. I have tried several times over a few e=weeks and have found no person icon. I am done. Penelope carter
By Penelope C.
Response from Gardyn· Jul 25, 2026
Thank you for taking the time to share this, and for being honest about how frustrating this has been. After a full year of enjoying your Gardyn, being able to manage your account should feel simple and we are sorry it has been anything but lately. We would love to walk you through it personally and get you right back to what matters, growing and enjoying your Gardyn. Our team will be reaching out to you directly by phone and email so we can guide you step by step and get everything sorted, at whatever pace feels comfortable for you. Please keep an eye out for us. You deserve support that is patient, clear and genuinely helpful, and we are committed to giving you exactly that. 💚
Wonderful..!! the most gratifying garden experience I've had in 20 yrs of growing..!! Having it in the kitchen to show off to family and friends is priceless.!!
By John Abell I.
Response from Gardyn· Jul 26, 2026
Thank you so much for this wonderful review! 💚 The most gratifying growing experience in 20 years is such high praise and we could not be happier to hear it! Having your Gardyn right in the kitchen to share with family and friends really is priceless. Here is to many more rewarding harvests ahead. Grow healthy, live tasty! 🌱✨
My Gardyn has been a source of edible goodness, relaxation and joy. In the summer months it extends outside to my planters but in our long Minnesota winters, I can keep fresh veggies coming and feel good about investing in something which is safe and tasty to consume. Sometimes I even share!
By Gina
Response from Gardyn· Jul 26, 2026
Thank you so much for this beautiful review! 💚 Edible goodness, relaxation and joy, that is everything we hope a Gardyn brings into a home! We love that it keeps fresh veggies coming through those long Minnesota winters and even stretches out to your planters come summer. And sharing the harvest? That is the sweetest part of all. Here is to many more seasons of tasty, feel-good growing ahead. Grow healthy, live tasty! 🌱✨
I do not have a green thumb at all. But this is SO easy, it’s even exciting!
By Kristin F.
Response from Gardyn· Jul 19, 2026
Thank you so much for this wonderful review, Kristin! 💚 No green thumb needed here and we love that your Gardyn has been so easy and exciting for you and the kids. What a fun way to grow together as a family. Here is to many more happy harvests ahead. Grow healthy, live tasty! 🌱✨
I love growing my own plants however if you dont have the membership your "happiness level" will never be great....it makes you feel like you need the membership (that is WAAAAAY overpriced)....I would rather pay full price for the plants and be able to use the app to it's full extent.....Just feels like a big scam.
By RushTuffy Z.
Response from Gardyn· Jul 19, 2026
Thank you for taking the time to share this, and we are so glad you love growing your own plants! 💚 We really hear you on the membership, and your honesty about how the pricing and experience feel means a lot to us. Concerns like yours help us look closely at how we can do better. We also want to gently share that your Gardyn works beautifully with or without a membership, the difference is simply how much it does for you. Without one, you can still order plant yCubes through the app and manage the regular care your Gardyn needs. Membership just adds the extras like Kelby's guided support, monthly plant credits, exclusive plants, and Vacation Mode. We would truly love the chance to talk this through and make sure you are getting the most out of your Gardyn. Please reach out to us anytime at [email protected]. We are here for you! 🌱
