Happy, happy, happy
I’ve only had my razor a short time but I’m so impressed that I purchased two more for Christmas gifts.
By Claudette A.
Monday, November 9, 2026 · Customer reviews of US businesses
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715 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.
myfreebird.com (myfreebird.com) has 715 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
715 approved reviews, newest moderated first
I’ve only had my razor a short time but I’m so impressed that I purchased two more for Christmas gifts.
By Claudette A.
I am disappointed with freebird razor. It feels much like gripping a small computer mouse. I have large hands. I am unable to get a comfortable grip - feels awkward while using. Additionally, the device feels very flimsy....feels like lightweight plastic. Even the docking station feels like cheap, flimsy plastic. There is no ac adaptor - another disappointing feature since i do not own a personal computer, so i am unable to charge the device. It cuts no different than my old electric razor. I was not impressed with quality of the cut. I would like to have a razor with a little more weight and size for those of us with larger hands. All in all, i am very disappointed.
By David M.
Response from myfreebird.com· Nov 24, 2025
Hi there, thank you for taking the time to share this feedback. I’m really sorry to hear that the razor didn’t feel comfortable in your hand and that the overall experience wasn’t what you expected. We want every customer to feel confident and supported with their shave, and it sounds like we missed the mark for you. We do offer a 30-day money-back guarantee, and I’d be happy to help you with a return so you can get a full refund. Just reach out to us at [email protected] and we’ll take care of everything. We truly appreciate your honest feedback about the grip, weight, materials, and charging experience. Insights like yours help us continue improving our products for all customers, including those who prefer a larger or heavier razor. Thanks again for giving Freebird a try, and we’re here if you need any help with the return process.
Great a must have at home and on the road
By Paul M.
Problem with wrong item received resolved quickly and replaced immediately. Much appreciated.
By Joyce M.
Great customer service along with products that fit your every need. I am enjoying your shaver very much and you have earned a loyal customer.
By Brian
I guarantee some of these reviews are false. 3 Weeks ago, I ordered a kit along with a promo discount, and bonus items, and received all promptly. This was my first electric product for face and head, and I have to say, for the price, it is WELL WORTH the cost. I find for the price, it does a fine job. Will it get your shave area perfectly smooth? No. But I do not think and electric can personally. Coming from someone that has to shave twice a day to look perfectly shaved, I love the product. So much in fact, I ordered another yesterday. I emailed support because I was offered a 20% off promo, and believe it or not, I received a written response, and promptly BTW. I never even dreamed of getting a response. They immediately credited me the offer. As I mentioned, some of these reviews are absurd, or people expect the world and something perfect for a shaver that is well under 1/2 of other similar products.
By Castle R.
Great product
By Mr Marc S.
I bought 2 freebird shavers 2 years ago for my husband and son in law (both proud baldies) for xmas they both say its the best gift theyve ever had and the best head shaving product ever! They both love the fact that the new blades come regularly, and have also bought the travel case and charging dock.
By Ronald Johns and Michele S.