Customer service is Awesome
Customer service is Awesome! Sarah helped me fix an order and also answered all my questions!
By Adam
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
431 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Myfaceboxer (myfaceboxer.com) has 431 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
431 approved reviews, newest moderated first
Customer service is Awesome! Sarah helped me fix an order and also answered all my questions!
By Adam
The team listen to my issue and very quickly ,over the weekend, corresponded leading to meeting the need for an upcoming wedding. Will likely use this service again due to the great customer service
By David K.
Sara was phenomenal! She replied to my email very fast and took care of my concerns. I have never had customer service like this before, hence why I am eager to write this review! Thank you so much Sara, I really appreciate your efforts!
By Mariana
I have been asking Sara for advice as I am organising a surprise for my daughters 30th. This has been over three orders and Sara has replied to me straight away and answered my product and size details. Ordering for a number of people is daunting, Sara has made this experience so much easier with her ordering instructions and given me confidence that the order will be as needed for our Group gathering
By Kez
Amazing service and quality of shirts. Sara went above and beyond to help and was super quick with responding to my requests. I would highly recommend this company :)
By Shorny
All my queries were followed by a quick response. We had a chance to review the artwork of the Hawaiian Shirt we ordered and now cannot wait to receive them! Sara was very helpful and always followed up to check details. Highly recommend My Face
By Cassandra P.
I started a chat with them to ask about sizing as on their website it seems to show a longer and shorter boxer brief but the same dimensions are shown for either. They just sent me the dimensions that I was already referring to so I clarified my question and asked again in a different way and they just closed the chat. I was unable to start a chat again. Seemed dodgy.
By Sarah
Response from Myfaceboxer· Jun 3, 2024
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
I haven’t actually ordered through their website “yet”, but I definitely will be. I messaged them needing info and all my questions were answered. I feel their customer service alone deserve this 5 star rating so here I am. Thanks Sara for your prompt service :) Will be intouch soon when I am ready to order ;)
By S D.