MydocbillReviews of mydocbill.com

After a month's of receiving texts about money owed, I called my insurance provider because the site said that I owed money due to a denial of my claim. She said that she saw no denials on my records and when I pressed and was still confused because some of the claims had allegedly been sent to collections, she called the provider and they had no record of any outstanding balance and told me that they didn't even work with this website. They only use their proprietary patient portal. Do not automatically fall for this scam just because they have the right service dates and information. Always call your insurance and provider to double check.

Absolutely a nightmare. Have been fighting with them for MONTHS over a self pay claim that my insurance was billed on. Have provided financial statements multiple times all they say is… we will send an itemized statement

I agree with most of the reviews seen here. They are definitely trying to double-dip charges against unsuspecting patients. They tried to charge me for an MRI that I had already paid for. So when I sent them PROOF that I had already paid, they said: "Ok. Your account now shows $0 balance. Point is: Had I not been paying attention, and keeping good records, they may have succeeded at double-dipping on this MRI charge. Shameless.

Scam billing via text and postal mail...got mad when i requested a copy of billing..

Texted me a bill for $3500 for an MRI that was already paid through Medicare. I thought I had straightened this out but a month later I received another bill from them. These bills are coming from text messages. When I called my provider, they told me to just ignore them that the bill was paid.

They sent me a bill by text! How did they get my text number? I never opted in. Seems you have to opt-in for paper billing after you get the texted bill. The sent me the bill because they had forgotten to bill the secondary insurance company. Let's see if they get it right.

This is the WORST company with which I have ever encountered. Mydocbill sent me a bill on Aug 1, 2023, for services rendered by Riverside Radiology and Interventional Associates, and I called and asked them why they did not file an insurance claim. They stated that they did not have any insurance policy number on-file despite all other providers for the hospital visitation already had the information to file claims. I gave them the insurance information so a claim can be submitted. In Aug 14-2023 I received another bill claiming nonpayment by insurance company. I contacted insurance company, and they confirmed payments to Mydocbill on 7-19-23. Insurance company called the Mydocbill, and they also confirmed $0 balance. On Oct 09, 2023, I received another bill claiming nonpayment by insurance company. I contacted insurance company Oct 27, 2023, and they again confirmed payments to them on 7-19-23. Insurance company called the Mydocbill, and they also confirmed $0 balance. On Dec 13, 2023, I received another bill claiming nonpayment by insurance company. I contacted Mydocbill Dec 20, 2023, and they deny receiving any payment or talking with insurance company. I contacted insurance company Dec 20, 2023, and they have contacted the Mydocbill and now Mydocbill cannot find any claim submitted in August and they want to resubmit again. It seems and is obvious that this company lacks the knowledge and expertise to manage a simple billing transaction. In addition, it is a shame for OSU Hospital to select a totally INCOMPETENT firm to manage billing at the expense of total frustration of their patients.

Unclear what this bill was for and they would not clarify it or give information about exactly who they were collecting for. COMPLETE SCAM DO NOT PAY