Excellent service
I've been ordering from Letterbank/MyDIYsigns since 2024. The quality of the products is excellent. Very easy process to order, outstanding customer service. Thank you!
By VIAJES A P.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
19 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Because visibility and legibility is an important aspect of signage, at LetterBank / MyDIYsigns we start with easy-to-read designs and work to provide professional typographic layouts for a greater value in signs.Since trust is such an important part of selling online, we have a network of security features, so that what you enter and what you buy remains encrypted and is never shared.We are a company that is owned and run by dedicated staffOur products are made in the USA and Canada, as it's important to keep jobs here at homeOur offices are based in California near Pismo BeachWe were founded in 1989 as Imagine Letterworks.Ours is one of the oldest online shops at over 22 years old!Our first objective is to make your sign effective, so you will become a repeat customer!
LetterBank | MyDIYsigns (mydiysigns.com) has 19 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
19 approved reviews, newest moderated first
I've been ordering from Letterbank/MyDIYsigns since 2024. The quality of the products is excellent. Very easy process to order, outstanding customer service. Thank you!
By VIAJES A P.
Ordered 2 Large Letter Signs after having a good experience working with Letter Bank a year ago on a smaller sign. Customer service was prompt, pricing was good, and our shipment was packaged very well. If you are looking for a quality Letter sign and great support, Letter Bank couldn't be recommended more.
By Taylor M.
If I could give my experience 10 stars, I absolutely would! Joe was incredibly easy to work, and communicate with! He was also extremely patient with me through the ordering process! To top it off, the order came in within a couple of days of me placing the order, which was a pleasant surprise! The large banners we ordered are beautiful! The colors are perfect, the quality of materials is great, and our design is spot on! Can't wait to show them off at our convention this year! Joe, you rock socks!!!
By Amber K.
All the letters where not in package. Other than that it was a great experience.
By Adam L.
Response from LetterBank | MyDIYsigns· May 18, 2023
Hi, Adam. As soon as we were informed there was something missing from your order, we sent out replacements the same day. We appreciate your communication!
Communication and packing
By Anthony L.
Response from LetterBank | MyDIYsigns· May 18, 2023
Thank you for your business, Anthony!
Easy to apply and great visibility. Reasonably price and fast shipping
By Thomas P.
Response from LetterBank | MyDIYsigns· May 18, 2023
We appreciate your feedback and look forward to working with you again!
Apparently your eBay listing is all wrong. That's where I found your company. You really need to take a long look at that. Some of the information you gave me such as I had thin letters (thickness of credit card) was excellent. But I was charged maybe $50 for shipping that was less than $20 in a priority box. And I only needed track for 1 side and I think I had to buy new track for both sides.
By Marie C.
Response from LetterBank | MyDIYsigns· May 18, 2023
Hi, Marie. I appreciate your feedback! This is how we can improve. I will review the listing for accuracy. The manufacturer only sells this track in sets as described. If you contact us directly, I will credit the difference in shipping.
Sample never arrived. I paid for it and it never showed.
By Zac D.
Response from LetterBank | MyDIYsigns· May 18, 2023
Hi, Zac. Please contact us directly when there is a problem with delivery!