Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
403 reviews
Consumers Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 316 reviews with 5 stars · Clear filters
As I travel, occasionally I need to deposit checks into my account. CCU's online direct deposit has been a wonderful benefit. CCU's application provides clear instructions on how to complete the electronic deposit process as well as timely communication on the acceptance of the deposit. Thank you CCU!
By Janice L.
Always fast and self explanatory.
By Judith S.
I had a very easy and attractively-priced car loan with Consumers Credit Union. The credit union personnel for loan origination and service were great. A happy customer. I just paid off the loan and it was a good relationship for three+ years.
By Ted W.
I have been with my credit union since the 1970's. I can always count on them. I have financed my cars through them. I have a credit card through them. I like the ease of having my accounts on ne page. The electronic banking is even easy for a dinosaur like I am.
By Jay
Overall a great experience. Have been with Consumers for many years and would recommend.
By Repeat C.
Consumers Credit Union has excellent customer service, a great range of products to offer members, great rates on interest-bearing accounts, and great rates on loans.
By Donna M.
Good service, very friendly and professional that meet my needs.
By Jose G.
Great service and benefits!
By Betty I B.
