I love the interest rate on my checking…
I love the interest rate on my checking and savings accounts. Whenever I’ve needed customer service it has always been right there for me
By Thomas U.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 316 reviews with 5 stars · Clear filters
I love the interest rate on my checking and savings accounts. Whenever I’ve needed customer service it has always been right there for me
By Thomas U.
Your people. They are always cheerful and easy to deal with.
By Gloria K.
Associates at the Schaumburg branch are very courteous, helpful and caring. You don't feel rushed when having to go into the CCU to conduct your personal business.
By customer
Friendly, very knowledgeable.
By Janet C.
The checking account is completely fee-free and has an excellent rate. The online account is easy to use, and the app makes access very easy.
By Ruby
Awesome place!
By AC
When ever I have had a problem or question, I was able to talk to someone. Its very important to talk to a real person and not a recordig.
By CHARLEEN K S.
I trust CCU with all my financial needs. Bill pay is always correct and on time.
By Debbie