It was a simple process to purchase a CD
It was a simple process to purchase a CD
By Jeff W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 316 reviews with 5 stars · Clear filters
It was a simple process to purchase a CD
By Jeff W.
Friendly ,professional. They know your name.
By Marietta G.
The service you guys offer and your employees are vary helpful
By JASON
Friendly, customer focused very unusual for many banking institutions. Plenty of locations, however I do everything through the app and hardly ever have to to travel to an actual bank. Online app is secure and easy to navigate. There fraud monitoring of my Visa card is excellent! If there is a questionable transaction they contact me quickly and help to resolve the issue.
By ROBERT J.
Auto loan process was easy. They are a little old-fashioned in some ways: you do actually end up talking to people instead of doing everything virtually. But I did get a super rate. I’m happy with results.
By Jude Plante - Warwick R.
Knowledgeable tellers and personal bankers.
By herbert L.
The teller was nice and efficient. There were also no leopards, Komodo dragons or elephants. Not that I don’t like them, but the usually clutter up the lobby I would mention it in your advertising — “No leopards in our lobby. Not now. Not ever.”
By Margie S.
Neighborhood credit union with great staff. Too bad the doors in the Gurnee Branch aren’t equipped with handicapped door releases.
By Elizabeth H.