Always have good service
Always have good service. never really had a problem with CCU. I am a long time member.
By James S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 316 reviews with 5 stars · Clear filters
Always have good service. never really had a problem with CCU. I am a long time member.
By James S.
Customer service is very good. Hours are convenient. Easy to read statements. Easy to open accounts. Can transfer funds to external account that is. Linked.
By MKD
Professional service. Ease of operation. Quick responses. Very helpful staff.
By Harsh M.
I got my percentage rate cut in half
By Farrah B.
Website is so easy to use and I’m over 65.
By Mary B.
They caught fraud on my card within hours
By Paula
I currently have two car loans. I appreciate the competitive rates, easy app to use and friendly customer service.
By Jessica
Great people
By Laurie L.