the customer service is excellent
the customer service is excellent. And I am comfortable with the security precautions
By Jeffrey R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 316 reviews with 5 stars · Clear filters
the customer service is excellent. And I am comfortable with the security precautions
By Jeffrey R.
CCU was a very capable & trustworthy company to work with in financing my auto purchase. They were very competent & easy to work with. I would use them again if I need to finance another purchase..
By Dennis S.
Great people, great offerings!
By Giovanni D.
The person I talked to took the time to check on things for me and help me. They were patient and informative.
By mimi J.
Sent a verification email immediately after placing my order on my CC.
By Robert S.
i have been with ccu for loans and a credit card all went very smooth never an issue ccu always comes through... very happy
By joseph G.
Have always been professional with my loan statements and accurate with the amounts that were paid and owed.
By Gerald C.
The service in consumers credit union is great
By Gloria C.