Terrible customer service.
Terrible customer service.
By Doug L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
76 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mychart is listed under Hospital & Emergency.
Mychart (mychart.org) has 76 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
Showing 68 reviews with 1 star · Clear filters
Terrible customer service.
By Doug L.
I could not link an account that I have had before My Chart even existed. My Chart Central does not recognize an existing account, therefore it is useless for me. I have uninstalled it. My Chart Central 09Customer Support did not help at all.
By Don H.
This service is terrible I cant even log into it my account , and why did this lady answer and have no idea what she was even talking about something about ollogy . Then said yall wasn't the my chart business
By April O.
Use my fingerprint to log in but it still wants to send me a verification code, so what was the point of giving my biometrics. Have given up on it and gone back to good old letters.
By robin W.
What a joke! Don’t waste your time
By David
Total FUBAR
By John M.
Confusing, clumsy, nothing intuitive about this way of communication. Signed documents multiple times with it not recognizing I signed them, coukd NT even pay the bill which seemed to be the entire thrust of this debacle. If this is the future we are in real trouble,
By robert M.
Spare me your MyChart Medicare Kit. Do you really want to ship it to Europe (if it even exists - which I doubt). I have never subscribed to anything. How did you get my e-mail address anyway? Stop bothering me.
By Anders Rask O.