MY BUILDING BLOCKS SHOPReviews of mybuildingblocksshop.com

Response from MY BUILDING BLOCKS SHOP· Sep 11, 2026

Sorry about the misunderstanding. We have made it clear all the sets are not from LEGO but compatible with it. "The stranger matter” only appears on the sticker but the set is same as stranger things. We are happy to help you with replacement of sticker which has stranger things. Please let us know if it works for you.

Response from MY BUILDING BLOCKS SHOP· Aug 31, 2026

We’re sorry to hear about your experience with the packaging and shipping time. Could you please send us photos of all the bags you received? We can have our product team review them and help you identify the labels and numbers on the bags, which should make it easier to organize the pieces and follow the instructions. We’d be happy to help you sort out the bags so you don’t have to sort all the bricks by color. Thank you for your patience, and we look forward to your photos.

Response from MY BUILDING BLOCKS SHOP· Aug 29, 2026

We’re sorry to hear that your son gave up on the build. We understand that the bag numbering may have been confusing. We would like to clarify how the bags are organized: Step 0: There are two bags: 0-1 and 0-2. Step 1: There are three inner bags: 1-1, 1-2, and 1-3. The set continues in numbered building steps. Steps 10 and 11: These are packed together in four inner bags: 10-11-1, 10-11-2, 10-11-3, and 10-11-4. In total, the build is organized into 11 major steps across 10 main bags. We’re also sorry for any misunderstanding regarding the packaging. As stated on our product pages, the set is a compatible building block set and is shipped without the original LEGO box. We hope this clarification helps, and we would be happy to assist if you or your son would like to continue the build.

Response from MY BUILDING BLOCKS SHOP· Jun 16, 2026

Could you please send us some photos of the ripped outer package and the contents you received? This will help us investigate what happened during transit. If any parts are missing, we can certainly help arrange replacements. Please let us know which pieces are missing, and we will work with you to resolve the issue. Regarding the packaging, we would like to note that for many of our products, the original retail box is removed before shipping. This is stated on the product page, and the contents are repacked into a cargo box or heavy-duty plastic package, depending on the size and type of the set, to reduce shipping costs and minimize transit damage. We look forward to receiving the photos so we can assist you further.

Response from MY BUILDING BLOCKS SHOP· Jan 13, 2026

Thank you for your feedback. We’d like to clarify that the Modular Moe’s Tavern Simpsons MOC 152941 includes PDF instructions only (no paper manual). The set comes with a QR code to download the manuals, and if you’re unable to locate it, our support team can provide the link directly. If you are missing any parts, please contact us and we’ll be happy to assist. You can also refer to our replacement policy for guidance. We’re always here to help and ensure you can complete your build.

Response from MY BUILDING BLOCKS SHOP· Jan 11, 2026

Hi Ignacio, we’re really sorry about the delay and the frustration this has caused you. We’ve already opened an investigation with the shipping agency on January 7 and are currently waiting for their result. We understand how disappointing it is to wait longer than expected, especially after multiple follow-ups. Please rest assured—if the package cannot be delivered, we will absolutely help with a full refund or a replacement, based on your preference. We will continue to follow up closely and update you as soon as we receive more information.

Response from MY BUILDING BLOCKS SHOP· Jan 3, 2026

Thank you for sharing your feedback. We’re truly sorry for the frustration this has caused and we understand how return shipping costs can feel disappointing. We’d like to clarify that return addresses do vary depending on the product. Some items are shipped from local warehouses and can be returned locally, while others are shipped directly from China, in which case returns do need to be sent back to China. This is based on where the item is fulfilled from, and we apologize if this was not clear enough at the time of purchase. International shipping costs are unfortunately very high, and we also absorb a significant portion of shipping costs to fulfill orders. Because of this, we often try our best to help customers with replacements, partial refunds, or other solutions instead of requiring a return, whenever possible. We’re sorry again for the inconvenience and for how this experience felt. Our goal is never to be misleading, and we truly appreciate your feedback as it helps us improve how clearly we communicate our policies. If you’re open to it, we’d still be happy to look into your specific order and see if there’s a better solution for you.